Ashley Munoz
East Elmhurst,NY
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Familiar with Aloha, Adelo, Billfold, Micros, and Toast point of sale systems. Excellent oral and written communication skills, fluent in both English and Spanish.
Overview
11
11
years of professional experience
Work History
Esthetician
Sana Skn Spa
11.2022 - 12.2024
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Developed a loyal clientele through consistent high-quality services and attentive care.
- Performed various facial treatments for optimal skin health, including microdermabrasion, hydrodermabrasion, dermaplaning, chemical peels, and LED therapy.
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Esthetician
European Wax Center
05.2022 - 12.2022
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Stocked treatment rooms with proper supplies.
Waitress/Bartender
Common Ground Bar
02.2021 - 01.2022
- Support all aspects of the bar focusing on stylishness, excellence in sanitary/health, proper stocking, set-up, inventory procedures and exceptional customer service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Responsible for multiple registers and sizable cash deposits every night.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Head Bartender
Blend On The Water/ Blend Astoria
01.2014 - 02.2021
- Recognized for cultivating relationships and increasing customer satisfaction by implementing new customer service standards and recommending changes to our Happy Hour specials and promotion initiatives.
- Coached and trained over 7+ bartenders and waiting staff to help maintain excellent service standards.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Education
Esthetician License -
Atelier Esthetique Institute of Esthetics, Inc.
New York, NY04.2022
Associate of Science - Liberal Arts, Math & Science
LaGuardia Community College of The City University of New York
Long Island City, NY06.2020
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY06.2010
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Sana Skn Spa
11.2022 - 12.2024
Esthetician
European Wax Center
05.2022 - 12.2022
Waitress/Bartender
Common Ground Bar
02.2021 - 01.2022
Head Bartender
Blend On The Water/ Blend Astoria
01.2014 - 02.2021
Esthetician License -
Atelier Esthetique Institute of Esthetics, Inc.
Associate of Science - Liberal Arts, Math & Science
LaGuardia Community College of The City University of New York
High School Diploma -
Francis Lewis High School