Ashley Nauomi
San Tan Valley,AZ
Summary
Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Dependable and hardworking.
Overview
2
2
years of professional experience
Work History
Front End Checkout Associate
Walmart
04.2023 - 08.2023
- Bagged customer purchases with care and accuracy.
- Offered helpful suggestions for alternative products when requested items were out of stock.
- Answered customer questions concerning products or services offered by the store.
- Provided excellent customer service at all times while interacting with shoppers in a friendly manner.
- Adhered to company policies regarding returns, exchanges, refunds, and other related procedures.
- Assisted customers in locating items throughout the store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Team Leader
Jack In The Box
02.2022 - 03.2023
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Reviewed completed work to verify consistency, quality and conformance
- Distributed tasks to team members as per area of expertise
- Fostered positive employee relationships through communication, training and development coaching
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
- Completed daily quality assurance duties to provide feedback for improvements
- Monitored cash drawers in checkouts to verify adequate cash supply
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures
- Resolved customer problems by investigating issues, answering questions and building rapport
- Built and maintained working relationships with peers and upper management
Education
Bachelor of Science - Nursing
Northern Arizona University
Flagstaff, AZ05.2027
High School Diploma -
San Tan Foothills High School
Queen Creek, AZ05.2023
Skills
- Client support
- Quality Improvement
- Training
- Issue resolution
- Experience in leadership
- Content management expertise
- Good work ethic
- Active listening
- People skills
- Conflict resolution
- Lean Manufacturing
Timeline
Front End Checkout Associate
Walmart
04.2023 - 08.2023
Team Leader
Jack In The Box
02.2022 - 03.2023
Bachelor of Science - Nursing
Northern Arizona University
High School Diploma -
San Tan Foothills High School