Ashley Navarrete Martinez
Houston,TX
Summary
Dynamic professional with proven expertise in administrative support and customer satisfaction, honed at Aldine ISD. Excelled in database management and relationship building, significantly enhancing office efficiency and client relations. Skilled in attention to detail and verbal communication, consistently delivering high-quality service and operational excellence.
Overview
3
3
years of professional experience
Work History
LPAC Clerk
Aldine ISD
01.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Maintained filing system and organized customer documents for easy retrieval of information.
Cashier
Walmart
11.2021 - 11.2022
- Helped customers with items and merchandise. Resolved issues with customers in a patiently manner. Managed money for change and purchased. Organized items in the front of the store. Cleaned out the self checkout and managed money for them.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor's - Mathematics
Southern New Hampshire University
OnlineHigh School Diploma -
Channelview High School
Channelview, TXSkills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Filing systems
- Administrative Support
- Database entry
- Prioritization
- Relationship Building
- Document Management
- Database Management
- Research
- Typing Speed
- File and database management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
LPAC Clerk
Aldine ISD
01.2023 - Current
Cashier
Walmart
11.2021 - 11.2022
Bachelor's - Mathematics
Southern New Hampshire University
High School Diploma -
Channelview High School
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