Ashley N. Butler
Olathe
Summary
Strategic workforce enablement and learning operations leader with 19+ years of experience translating enterprise business priorities into scalable capability-building, technology adoption, and workforce readiness programs. Proven success driving operational execution, stakeholder alignment, and measurable business outcomes across complex organizations.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Associate Director of Training
Optum RX
01.2023 - Current
- Championed AI-enabled workforce transformation through implementation of Zenarate learning technology for 2,000+ learners, reducing a 20-hour training component to 3 hours, while driving adoption of Copilot and Smartsheet automation solutions that streamlined operations and eliminated multiple manual processes.
- Directed workforce enablement strategies and scalable learning programs that improved operational performance, accelerated adoption, and aligned with enterprise business priorities.
- Spearheaded enterprise workforce enablement initiatives by transforming business objectives into scalable training programs, implementation roadmaps, and adoption strategies that improved operational performance and organizational readiness.
- Generated more than $1M in projected organizational savings through training optimization, process improvements, and workforce readiness initiatives that increased efficiency while maintaining learning outcomes.
- Direct cross-functional partnerships with business leaders, operational stakeholders, and subject matter experts to align workforce capability strategies with evolving business needs and organizational objectives.
- Led 500 Subject Matter Experts through Optum Rotational Trainer Academy, standardizing trainer readiness and enhancing facilitation quality.
- Leveraged learning analytics and operational metrics to identify performance trends and enhance adoption, driving continuous improvement across workforce development programs.
- Build and sustain a high-performance culture by creating a psychologically safe environment, coaching leaders and individual contributors, and reinforcing inclusive, values-based behaviors
Training Manager
Optum RX
01.2019 - 01.2023
- Directed portfolio of 50+ enterprise workforce enablement initiatives annually, enhancing operational transformation, systems adoption, and organizational readiness across business functions
- Led enterprise onboarding and upskilling programs that improved workforce readiness and contributed to achieving operational performance targets
- Partnered with senior leaders to align workforce capability strategies with business priorities and technology adoption initiatives
Corporate Training Manager
AxelaCare Infusion Pharmacy
01.2015 - 01.2019
- Led a high-performing team of 19 trainers and instructional designers responsible for enterprise onboarding, workforce development, and operational readiness initiatives across the organization.
- Partnered with operational leaders and business stakeholders to identify performance gaps and prioritize training investments, resulting in scalable workforce enablement solutions
- Established performance management and coaching practices that enhanced employee development and supported leadership pipeline growth
Senior Learning Consultant
Cerner Corporation
01.2014 - 01.2015
- Managed training and workforce readiness initiatives for 13 healthcare client organizations as primary learning and adoption partner during technology implementation efforts.
- Partnered with executive sponsors, operational leaders, and clinical stakeholders to develop implementation strategies that enhanced user adoption and ensured operational readiness for system deployment.
- Developed and implemented learning strategies to enhance employee performance and engagement.
- Led cross-functional training initiatives, fostering collaboration among diverse teams.
- Analyzed learning needs and designed customized training programs for various departments.
Business Analyst, Instructional Designer, Operational Trainer
Optum RX
01.2006 - 01.2014
- Supported enterprise change initiatives through training, communications, performance support tools, and stakeholder engagement to enhance user adoption and readiness.
- Analyzed operational workflows and business processes to identify improvement opportunities and develop standardized practices aligned with organizational performance objectives.
- Designed and delivered learning solutions that enhanced workforce readiness and facilitated employee development for successful adoption of new processes and operational initiatives.
Education
Bachelor of Science - Organizational Management and Leadership
Friends University
Lenexa, KSSkills
Workforce Enablement
Learning Technology Integration
Program management
Change management
Workforce preparedness
Process improvement
Process optimization
Technology integration
Learning Operations
Stakeholder engagement
Capability development
Executive reporting
Certification
- UHG Business of Healthcare Certification
- Optum Certified Trainer
- Nationally Certified Pharmacy Technician (CPhT)
- Kansas State Pharmacy Technician
Timeline
Associate Director of Training
Optum RX
01.2023 - Current
Training Manager
Optum RX
01.2019 - 01.2023
Corporate Training Manager
AxelaCare Infusion Pharmacy
01.2015 - 01.2019
Senior Learning Consultant
Cerner Corporation
01.2014 - 01.2015
Business Analyst, Instructional Designer, Operational Trainer
Optum RX
01.2006 - 01.2014
Bachelor of Science - Organizational Management and Leadership
Friends University