Ashley Neely
Simpsonville,SC
Summary
Precise Accounts Receivable Manager with 25+ years experience offering strength in account reconciliation and invoice collections. Superb in addressing customers needs, issues and concerns in a timely and effectively as possible to develop and maintain strong relationships.
Overview
23
23
years of professional experience
Work History
Accounts Receivable Manager
Ken, Inc.
07.2022 - Current
- Developed and maintained strong client relationships, fostering trust and open communication.
- Negotiated payment terms with clients to facilitate mutually beneficial agreements while maintaining company profitability goals.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Analyzed aging reports and provided recommendations for improving collections efforts.
Care Taker
Worked With Animals During COVID Pandemic
12.2020 - 06.2022
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Played with puppies
Vice President
Ken, Inc
10.2001 - 08.2020
- Reduced costs by overhauling and streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Performed targeted collections on past due accounts aged over 90 days.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Education
Associate of Arts - Business Administration
Converse College
Spartanburg, SC06.1996
Timeline
Accounts Receivable Manager
Ken, Inc.
07.2022 - Current
Care Taker
Worked With Animals During COVID Pandemic
12.2020 - 06.2022
Vice President
Ken, Inc
10.2001 - 08.2020
Associate of Arts - Business Administration
Converse College