Detail-oriented professional with diverse experience in data entry and customer service. Manages high-volume transactions accurately, resolves inquiries efficiently, and streamlines operations. Known for optimizing workflows and maintaining focus under pressure, enhancing efficiency and compliance while delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Seasonal Sales Associate/Cashier
Hobby Lobby
McDonough, GA
09.2025 - Current
Streamlined customer service delivery by managing cash register transactions and organizing merchandise displays to enhance customer experience.
Maintained accurate transaction processing at cash register, including payments and receipts.
Resolved customer inquiries and complaints, contributing to a positive shopping atmosphere.
Provided assistance to customers selecting craft supplies and home décor, enhancing overall shopping experience.
Regularly restocked shelves to ensure product availability and uphold presentation standards.
Trained new associates in customer service techniques and store operations, improving onboarding process and team performance.
Collaborated with team members to optimize merchandising strategies within the store.
Conducted daily recovery tasks to maintain store cleanliness and enhance productivity.
Warehouse Worker / Temporary
CEVA Logistics Inc.
McDonough, Georgia
05.2026 - 09.2026
Operated scanners and computers to accurately track orders.
Followed established guidelines to ensure precise order picking.
Verified accuracy of picked items against customer orders and pick lists.
Sorted and staged products to streamline loading processes.
Organized products to optimize picking and shipping workflows.
Investigated shipping errors and damages to identify and resolve issues.
Identified discrepancies between physical counts and computer data.
Assisted in training new employees on warehouse operations and equipment.
Warehouse Associate/ Temporary
GEORGIA CROWN DISTRIBUTING CO.
McDonough, GA
08.2024 - 11.2024
Utilized handheld scanners to prepare and pick orders for efficient shipment processing.
Executed order fulfillment by pulling merchandise as per specifications.
Moved materials effectively by operating forklifts and pallet jacks throughout the warehouse.
Collaborated with team members to ensure timely order fulfillment, enhancing overall workflow.
Trained new staff on warehouse operations and equipment usage, improving onboarding process.
Reported damaged products and safety hazards to supervisor, maintaining warehouse safety standards.
Produce Associate
INGLES MARKETS
Stockbridge, GA
05.2024 - 07.2024
.Processed and organized fresh produce to improve quality and visual appeal for customers.
Assisted customers in selecting produce, offering expert product information.
Monitored product freshness, ensuring timely removal of expired items to maintain high standards.
Collaborated with team members to optimize department workflow.
Operated equipment for cutting, washing, and packaging produce.
Ensured compliance with health and safety standards during food handling.
Trained new associates on proper handling techniques and store procedures to ensure consistency and safety.
Maintained accurate inventory through regular cycle counts and audits.
Warehouse Worker
TARGET DISTRIBUTION CENTER SUFFOLK
Suffolk, VA
09.2022 - 03.2024
Managed high-volume inventory operations with meticulous accuracy, enhancing team productivity and ensuring safety and compliance in fast-paced distribution environment.
Increased order accuracy by implementing detailed verification procedures, reducing fulfillment errors and ensuring seamless customer delivery processes.
Optimized inventory control using cycle counting techniques to enhance data precision and support operational efficiency in warehouse operations.
Streamlined team workflows by coordinating tasks and ensuring clear communication, leading to faster material handling and improved daily productivity.
Freight / Receiving Associate
THE HOME DEPOT
Chesapeake, VA
03.2022 - 09.2022
Enhanced operational efficiency and storage strategies through innovative systems and precise coordination, improving merchandise flow and inventory management.
Implemented a new labeling system that improved product retrieval times and streamlined inventory organization, resulting in a more efficient workflow and reduced downtime.
Resolved operational challenges by identifying and addressing equipment issues, maintaining uninterrupted operations and reducing delays.
Created storage solutions to manage overstock, optimizing space and ensuring timely access to high-demand merchandise.
Automation and Manual Pack
QVC QURATE RETAIL GROUP
Suffolk, VA
11.2021 - 02.2022
Prepared outbound shipments with 100% accuracy, ensuring precise packaging and documentation to meet customer delivery expectations and reduce returns.
Ensured accuracy and efficiency of order fulfillment operations, enhancing workflow and maintaining inventory precision for timely, error-free deliveries.
Streamlined order processing workflows by handling new orders and coordinating with team members, resulting in faster turnaround times.
Maintained meticulous inventory records for real-time accuracy and seamless product tracking, supporting operational efficiency in order fulfillment.
Fulfillment Associate
MACY'S
Virginia Beach, VA
07.2021 - 11.2021
Excelled in fulfillment operations by ensuring accurate and timely order processing, driving customer satisfaction, and implementing strategies to optimize workflow and team efficiency.
Ensured seamless order fulfillment by accurately processing and delivering customer purchases, contributing to improved delivery metrics and reducing order errors.
Streamlined order picking process, reducing turnaround times and increasing customer satisfaction through faster delivery.
Trained new staff on fulfillment best practices, ensuring adherence to company standards and contributing to improved team efficiency.
Delivery Driver
RANDY'S LOGISTICS (AMAZON)
Bethpage, NY
10.2019 - 01.2021
Managed high-volume deliveries with precision, ensuring timely drop-offs and accurate tracking to enhance customer satisfaction and reduce service delays.
Consistently ensured on-time and secure package deliveries while maintaining high accuracy, optimizing logistics, and enhancing customer satisfaction through effective route planning and communication.
Resolved delivery challenges by assessing secure placement options and optimizing routes, minimizing delivery errors and enhancing service efficiency.
Hostess
BJ'S RESTAURANT & BREWHOUSE
Melbourne, FL
09.2018 - 12.2018
Managed guest reservations and seating arrangements to reduce wait times and enhance customer satisfaction during peak hours.
Created welcoming, organized guest experience through optimized seating strategies and coordinated reservations, ensuring smooth collaboration to deliver excellent service.
Trained and supported team members to uphold service standards and maintain a seamless, professional dining environment.
Front Gate and Ride Attendant
OCEAN BREEZE WATERPARK
Virginia Beach, VA
05.2016 - 07.2018
Assisted guests by explaining ride safety procedures, addressing inquiries, and coordinating with management to resolve concerns, maintaining high service standards.
Ensured safety, communicated clearly, and maintained welcoming environment, enhancing guest experiences and supporting smooth park operations.
Monitored safety procedures on rides to ensure compliance and enjoyment. on rides to ensure guest compliance and enjoyment.
Assisted guests with boarding and disembarking from attractions efficiently.
Conducted regular inspections of rides for maintenance and safety standards.
Education
High School Diploma -
OCEAN LAKES HIGH SCHOOL
Virginia Beach
07-2016
Skills
Inventory Management
Order fulfillment
Warehouse operations
Communication
Cycle counting
Quality assurance
Quality Control Data Entry Tools
Accuracy & Quality Control
Data verification
Payment Processing
Transaction processing
Material Handling
Inventory Management
Database and Inventory Management
Workflow optimization
Task management
Time prioritization
Inquiry resolution
Customer Requests
Warehouse audits
Warehouse operations
Additional Information
Quality Assurance at Ryder with Staffmark (3 Day Project)