Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Adams

Highlands Ranch,CO

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Reliable, mature, and dependable with strong time management and communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Seasonal Sales Associate/Cashier

Spirit Halloween
07.2023 - 11.2023
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Helped the store achieve sales objectives by using effective guest service techniques
  • Assisted and encouraged guests in making costume and decoration selections
  • Maintained the appearance of the sales floor to the utmost cleanliness
  • Operated the Point-of-Sale register by accurately ringing up sales, completing accurate cash drawer funds, paperwork, and closing procedures
  • Maintained the Company’s standard in Guest Service including acknowledging all guests such as greeting, smiling, and eye contact

Server

Vi
06.2021 - 04.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Assumed a variety of dining room tasks, including setting and clearing tables; delivering and serving food and beverages; and performing various cleaning duties and side work within a fine dining environment
  • Set up, decorated, and served breakfast, as well as serviced periodic coffee breaks, served for and decorated private parties, and set up refreshment stations
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally.

Education

Nurse Aide (CNA) Certificate, Long Term Care, Short Term Care -

Arapahoe Community College
Highlands Ranch, CO
12.2023

High School Diploma -

Mountain Vista High School
Highlands Ranch, CO
05.2023

Skills

  • Problem-Solving Skills
  • Memorization
  • Teamwork Skills
  • Empathy/Compassion
  • Leadership Skills
  • Adaptability
  • Exceptional customer service
  • Organization

Certification

  • Nurse Aide (CNA) Certificate - 2024
  • American Heart Association Basic Life Support (CPR and AED) Certificate - 2023
  • Inducted Member of the National Success and Leadership Society - 2024

Timeline

Seasonal Sales Associate/Cashier

Spirit Halloween
07.2023 - 11.2023

Server

Vi
06.2021 - 04.2023

Nurse Aide (CNA) Certificate, Long Term Care, Short Term Care -

Arapahoe Community College

High School Diploma -

Mountain Vista High School
Cassidy Adams