Ashley Nguyen
Charlotte,NC
Summary
Experienced in reviewing financial documents and digital records and is effective at analyzing, researching, and interpreting financial data to complete accurate and timely investigations and reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals in order to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
AML Analyst
US Bankcorp
05.2022 - Current
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Supported KYC processes for prospective and existing customers.
- Performed detailed analyses to detect patterns, trends, anomalies, and schemes in transactions and relationships across multiple business/products.
Hostess
Sakura
11.2016 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Promoted business loyalty by fostering positive customer relationships.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Finance
University of North Carolina At Charlotte
Charlotte, NC05.2021
Skills
- Strong analytical skills
- Effective written and verbal communication
- Ability to multi-task
- Attentive learner
- Detail-orientated
- Computer proficiency including MS Office and MS excel
Timeline
AML Analyst
US Bankcorp
05.2022 - Current
Hostess
Sakura
11.2016 - 06.2021
Bachelor of Arts - Finance
University of North Carolina At Charlotte