Ashley Niccum
Summary
Dynamic and results-oriented professional with a proven track record in customer service and teamwork, honed across diverse roles at Burger King and the Indiana Department of Corrections. Excelled in creating efficient, safe work environments and fostering positive outcomes through problem-solving and collaboration. Skilled in maintaining confidentiality and promoting career development, demonstrating a unique blend of empathy and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Burger King
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Worked different stations to provide optimal coverage and meet production goals.
Re- Entry Participant
Indiana Department Of Corrections
08.2024 - 09.2024
- Managed sensitive participant information with discretion, adhering to strict privacy guidelines and regulations at all times.
- Learned personalized resource that would benefit me.
- Learned about re-entering society.
- Learned about parole and what to expect.
Kitchen Custodian
Indiana Department Of Corrections
05.2024 - 08.2024
- Maintained clean and comfortable environments in the kitchen by cleaning windows, wiping all surfaces and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Delivered meals to dormitories.
Televerde Career PATHS Participant
Televerde Career PATHS
01.2024 - 05.2024
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Used standardized assessments to evaluate abilities, interests and characteristics of myself.
- Implemented project-based learning activities to promote critical thinking skills and real-world applications of course content.
- Promoted a positive classroom atmosphere by modeling respect and empathy towards all students regardless of their background or abilities.
Education
No Degree - Business Fundamental/ Business Communications
Ivy Tech Community College
Terre Haute, IN05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
Certified Peer Specialist Professional
Conflict Resolution
Factor 8
Business Fundamentals
Business Communications
Timeline
Team Member
Burger King
09.2024 - Current
Re- Entry Participant
Indiana Department Of Corrections
08.2024 - 09.2024
Kitchen Custodian
Indiana Department Of Corrections
05.2024 - 08.2024
Televerde Career PATHS Participant
Televerde Career PATHS
01.2024 - 05.2024
No Degree - Business Fundamental/ Business Communications
Ivy Tech Community College