ASHLEY NICHOLE JACKSON
Red Oak
Summary
Compassionate Mental Health Supervisor with experience in managing diverse mental health teams. Strengths include exceptional leadership skills, deep empathy for patients, and comprehensive knowledge of mental health therapies. Demonstrated ability to improve treatment outcomes through innovative therapeutic approaches and team collaboration.
Overview
9
9
years of professional experience
Work History
Behavior Health Care Manager
Children's Health
01.2024 - Current
- Develop strong partnership with pediatricians and function as their BH expert, providing consultation and support on all BH issues by applying specialized advance clinical skills in assessment, diagnosis and treatment of mental, emotional and behavioral disorders, conditions and addictions including serious emotional disturbances in children.
- Trained pediatric partners to identify behavioral health issues, improving early detection and intervention.
- Facilitated professional education on behavioral and mental health issues, enhancing knowledge and skills of behavioral health team.
- Developed and provided group programming for children and families, addressing local behavioral health trends and needs.
Student and Family Counselor
Cristo Rey Dallas College Prep
12.2022 - 01.2024
- Provided direct clinical services including individual counseling, group counseling, crisis response, family meetings, and family therapy.
- Spearheaded opioid overdose training for school staff, parents, and faculty, enhancing community awareness and preparedness.
- Oversaw implementation of prevention and awareness initiatives, promoting mental health awareness at CRD.
- Collaborated with the counseling team and other departments to implement mental health education and team building for faculty and staff through workshops and trainings
- Assisted Mental Health Counseling Department with daily operations and initiatives, fostering a supportive environment for students and families.
- Maintained clinical documentation of services via case notes
- Secured two community partnerships with substance abuse and prevention agencies
Clinical Therapist II
Riverside University Health Systems
07.2021 - 11.2022
- Collaborated with Mental Health Court staff and MHC agencies to develop integrated programs for clients with severe and persistent mental illnesses.
- Facilitated multidisciplinary team meetings to enhance service continuity for MHC consumers.
- Delivered treatment recommendations to MHC Judge, District Attorney, and Public Defender, facilitating informed decision-making for consumer mental health treatment.
- Provided crisis intervention mental health services to dual diagnosis consumers.
Head of Service
Ettie Lee Youth and Family Services
02.2020 - 06.2021
- Documented Medi-Cal standards using EMR platform, ensuring compliance and accuracy in client records.
- Coordinated mental health and linkage services, ensuring adherence to court-ordered service plans and improving client follow-through.
- Provided 24-7 on call services and conducted mental health evaluations to ensure client safety during residential treatment.
- Engaged community partners to foster collaboration and strengthen professional relationships, enhancing service delivery effectiveness.
- Facilitated multidisciplinary team meetings with probation officers, social workers, nurses, clients, and mental health providers to promote solution-focused and family-centered therapeutic approaches.
Clinical Therapist
South Coast Community Services
04.2019 - 07.2019
- Delivered individual and family therapy to children and youth in crisis, fostering resilience and coping strategies.
- Collaborated with parents, paraprofessionals, psychiatrists, and social workers to address clients' behavioral challenges, enhancing treatment effectiveness.
- Facilitated Child Family Team meetings and supervised paraprofessionals to maintain continuity of care
- Managed multiple caseloads, ensuring comprehensive mental health services were accessible to clients in the community.
Family Specialist
South Coast Community Services
01.2017 - 03.2019
- Delivered one-on-one behavior modification interventions to support troubled youth and families in achieving positive change.
- Collaborated with parents, caregivers, clinicians, social workers, and school counselors to effectively address clients' problematic behaviors.
- Ensured accurate and timely maintenance of required paperwork and documentation to support compliance and continuity of care.
Education
Masters of Science - Counseling Psychology
California Baptist University
Riverside, California12-2018
Bachelors of Science - Criminal Justice
St. Johns University
Queens, New York05-2015
Skills
- Mental health assessment
- Behavioral intervention
- Treatment planning
- Outcome assessment
- Service coordination
- Clinical documentation
- Electronic medical records
- Insurance coordination
- Behavioral health knowledge
- Resource utilization
- Client consultation
- Team collaboration
- Partnership building
- Problem-solving skills
- Effective communication
- Patient education
- Documentation accuracy
State Board Licensure
- Licensed Marriage and Family Therapist, California, LMFT #132125
- Licensed Marriage and Family Therapist, Texas, LMFT#204617, Texas State Board Approved Supervisor
- Licensed Professional Clinical Counselor, California, LMFT #15113
Timeline
Behavior Health Care Manager
Children's Health
01.2024 - Current
Student and Family Counselor
Cristo Rey Dallas College Prep
12.2022 - 01.2024
Clinical Therapist II
Riverside University Health Systems
07.2021 - 11.2022
Head of Service
Ettie Lee Youth and Family Services
02.2020 - 06.2021
Clinical Therapist
South Coast Community Services
04.2019 - 07.2019
Family Specialist
South Coast Community Services
01.2017 - 03.2019
Masters of Science - Counseling Psychology
California Baptist University
Bachelors of Science - Criminal Justice
St. Johns University