Ashley Nickens
Clarkston
Summary
Human Resources professional with over 8 years of experience in HR operations, full-cycle recruiting, talent acquisition, payroll support, and employee relations. Proven ability to support leadership, streamline HR processes, ensure compliance, and drive workforce engagement. Strong background in both corporate HR and staffing environments with expertise in onboarding, HRIS systems, compensation negotiation, and high-volume recruitment. Organized, confidential, and detail-oriented with a strategic approach to HR support and operations management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Assistant Manager
PuroClean Emergency Restoration
West Bloomfield Township
12.2021 - Current
- Support full-cycle HR operations including onboarding, orientation, employee documentation, and compliance tracking
- Maintain and update employee records, status changes, and confidential HR data within HRIS systems
- Coordinate pre-employment testing, scheduling, and candidate evaluations
- Collect and review time and attendance records for payroll processing
- Prepare and analyze employee data reports for leadership review
- Ensure compliance with company policies, employment laws, and HR best practices
- Support employee relations initiatives while maintaining strict confidentiality standards
- Provide administrative and operational HR support to leadership and field staff
Recruiter / Account Executive
S&K Staffing
Pontiac
06.2017 - 11.2021
- Managed full-cycle recruiting across multiple industries in high-volume environments
- Conducted candidate sourcing, screening, interviewing, salary negotiation, and offer presentation
- Developed strong client relationships through consultative account management
- Generated new business through B2B sales, cold calling, and trade shows
- Prepared employment contracts and ensured clear communication of compensation, benefits, and expectations
- Trained and mentored junior recruiters on sourcing strategies and interview techniques
- Improved record-keeping systems to enhance compliance and operational efficiency
Sales Agent
American Income Life
Troy
07.2016 - 06.2018
- Sold life insurance policies while assisting with underwriting processes
- Analyzed client needs to recommend appropriate coverage options
- Trained new agents on sales techniques, compliance, and relationship building
- Resolved customer concerns and streamlined quoting processes
- Consistently met and exceeded sales performance targets
Customer Service Associate
Walmart
Port Huron
06.2014 - 08.2016
- Delivered high-volume customer service in a fast-paced retail environment
- Resolved customer concerns and escalated issues appropriately
- Supported daily store operations and cash handling procedures
- Consistently exceeded productivity and service goals
Education
Associate Degree - Law Enforcement
St. Clair County Community College
Port Huron, MISkills
- Human Resources Management
- Full-Cycle Recruiting
- Talent Acquisition
- Employee Onboarding
- HR Compliance
- Employment & Labor Law
- Payroll Processing
- ADP
- HRIS & ATS Systems
- Employee Relations
- Workers' Compensation
- FMLA
- EEO Compliance
- Employee Engagement
- High-Volume Recruitment
- Account Management
- Business Development
- Salary Negotiation
- Microsoft Office Suite (Excel, Outlook, Teams)
- Salesforce
- Slack
- QuickBooks
- Data Reporting & Analysis
- Organizational Development
- Conflict Resolution
- Customer Relationship Management
Certification
- CDL A
- Chauffeur's Permit
- Valid Driver's License
Timeline
HR Assistant Manager
PuroClean Emergency Restoration
12.2021 - Current
Recruiter / Account Executive
S&K Staffing
06.2017 - 11.2021
Sales Agent
American Income Life
07.2016 - 06.2018
Customer Service Associate
Walmart
06.2014 - 08.2016
Associate Degree - Law Enforcement
St. Clair County Community College