Detail-oriented and thorough HR professional bringing in-depth understanding of strategic approaches in employee relations. Focused on strengthening business procedures for behavioral and performance problems. Skilled in investigating concerns, resolving disputes and developing and implementing innovative solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vice President, Human Resources
Hivelocity, Inc.
05.2019 - Current
Conducts complex workplace investigations related to employee claims and provides resolution recommendations
Develop and implement HR strategies aligned with the company's overall business objectives
Partner with executive leadership to drive talent management and organizational development initiatives
Design and implement programs that enhance employee engagement, satisfaction, and retention
Foster a positive workplace culture that values diversity, equity, and inclusion
Oversee the recruitment process, ensuring the acquisition of top talent
Develop and enhance onboarding processes to integrate new employees seamlessly into the company culture
Implement and manage performance evaluation processes
Provide guidance to managers on performance improvement plans and professional development opportunities
Stay updated on federal and state labor laws, ensuring company compliance
Develop and update HR policies and procedures as needed
Serve as a trusted advisor to employees, addressing concerns and resolving conflicts
Foster effective communication between employees and management
Oversee the administration of employee benefits programs
Continuously evaluate and enhance benefit offerings to remain competitive in the market.
AVP, HR Generalist – Employee Relations
Citigroup
09.2018 - 05.2019
Conduct complex employee relations investigations
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions
Delivered services with process improvement mindset to increase effectiveness and efficiency
Builds strong partnerships to foster trust and accountability with all stakeholders.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions
Ensured that escalated client/employee issues are resolved with urgency
Delivered services with process improvement mindset to increase effectiveness and efficiency
Builds strong partnerships to foster trust and accountability with all stakeholders
Act as an independent, confidential resource providing clients with analysis of facts, conclusions, and recommendations in response to internal and external employee concerns.
Sr. Employee Relations Consultant
Bank of America Merrill Lynch
10.2007 - 07.2012
Conducted complex workplace investigations related to employee claims and provides resolution recommendations to the supporting HR and Operation partners
Drafted well-written and thorough investigation-related documents and utilizes the designated online case management tool for tracking
Used judgment and strategic thinking while upholding company values and culture, reducing company liability, and ultimately improving the team member experience
Partnered with HR Directors and HRBPs on corrective actions, documentation, performance coaching, or other actions for team members
Maintained strict confidentiality throughout conversations and investigations; exercises sound judgment in handling or working with confidential data and situations
Advised and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances
Updated the Employment Law attorneys on investigations and recommendations regarding manager level and above employees while exercising discretion to inform the attorneys regarding any potential legal or business issues arising from ER duties.
Education
Master of Science – Psychology -
Walden University
Bachelor of Science - Criminal Justice & Legal Studies -