Experienced office manager and receptionist with 12+ years of customer service, scheduling, billing, bookkeeping, and office administration. Known for organized recordkeeping, smooth daily operations, and professional communication.
Work History
Office Manager
2 Years 4 Months
Superior Painting and Staining | 06.2024 - 10.2026
Supported crew scheduling, job calendars, and customer appointments to keep projects moving efficiently.
Handled phone calls, emails, and client questions with prompt, professional communication.
Recorded invoices, payments, and billing details with accuracy and consistent follow-through.
Kept office files, permits, and job records organized for reliable recordkeeping.
Monitored supply orders, inventory needs, and vendor details to support daily operations.
Office Manager/Bartender Apprentice
1 Year 8 Months
VFW 4042 | 11.2024 - 07.2026
Supported daily office operations by keeping records, correspondence, and filing systems organized.
Assisted with member communications, event scheduling, and meeting logistics for smooth post activities.
Handled bookkeeping tasks, matched receipts, and helped maintain accurate financial reports.
Monitored supply inventory, placed material orders, and kept office resources stocked.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Handled incoming calls, emails, and visitor requests with professional responsiveness.
Receptionist
12 Years
Erwin Dental | 05.2012 - 05.2024
Handled incoming calls, routed inquiries, and answered routine patient questions in a professional manner.
Worked with clinical staff to organize daily patient flow and limit scheduling conflicts and delays.
Completed paperwork, consent forms, and payment processing while keeping reception files organized.
Tracked waiting area activity and relayed schedule updates quickly to support smooth operations.