Year of professional experience
Ashley Oillataguerre
Case Manager
Costa Mesa,CA
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
1
1
Work History
Case Manager and Psychological/Neuropsychological Test Administer
Michael Elliott and Associates
03.2023 - Current
- I prioritize building trust and rapport with patients, ensuring their comfort and confidence during testing sessions
- Through clear communication and empathetic guidance, I create an environment that encourages optimal performance and honest responses
- I conduct neurological and psychological assessments with clients
- I work closely with the psychological/neuropsychological team, contributing to the comprehensive evaluation of test results, shedding light on cognitive strengths, challenges, and potential interventions
- I work as the main source of communication between our office, referring physicians, and attorneys
Server, Expediter, Host
Islands Restaurant
Newport Beach
09.2021 - 02.2023
- Demonstrated excellent customer service while working in a stressful environment, open to helping wherever and whenever I was needed, and worked well with others
Internship
The Child Development Institute
09.2022 - 12.2022
- Worked one on one with families to ensure they have the necessary tools to support their children, tracked child development, and referred families to behavioral therapists and other specialists if needed
Gymnastics coach, office admin
Gymnastics Unlimited
Santa Clarita
05.2019 - 03.2020
- Demonstrated patience, the ability to connect with children, worked in the office on excel spreadsheets, took care of scheduling, and took payments from clients
Education
Bachelor's degree in Psychological Science -
University of California, Irvine
06.2022
Associates of Arts in Psychology -
College of the Canyons
06.2020
Skills
- Proficient in Excel
- Proficient in Microsoft Word
- Case Management
- Case Management Tracking
- Case Documentation
- Records Management
- Patient Support
- Emotional Awareness
- Active listening
- Empathetic
- Creative thinking
- Positive Attitude
- Organization and Multitasking
Accomplishments
Dean’s list- University of California, Irvine 2020-2021
UCI’s Gamma Phi Beta Sorority- Officer of BEDI (Body of equity, diversity, and inclusion)
Dean’s list- College of the Canyons
2019-2020
Timeline
Case Manager and Psychological/Neuropsychological Test Administer
Michael Elliott and Associates
03.2023 - Current
Internship
The Child Development Institute
09.2022 - 12.2022
Server, Expediter, Host
Islands Restaurant
09.2021 - 02.2023
Gymnastics coach, office admin
Gymnastics Unlimited
05.2019 - 03.2020
Bachelor's degree in Psychological Science -
University of California, Irvine
Associates of Arts in Psychology -
College of the Canyons
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