Ashley Olivarria
Tucson,AZ
Summary
Goal-oriented and highly driven individual with a strong determination to excel in every task. Possessing an associate's degree in business management, successfully completing a caregiver certification program. Focused on achieving results and passionate about providing exceptional care, committed to utilizing skills and knowledge to contribute effectively in a professional setting.
Overview
16
16
years of professional experience
Work History
Housekeeper
Marshall Home For Men
Tucson, AZ
04.2024 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Monitoring Specialist
Staff Experts
Tucson, AZ
10.2020 - 03.2023
- Developed emergency management plans for recovery decision-making and communications
- Watch and validate videos on mine drivers
- Fatigue monitoring
- Made validations accurately and in a timely manner
- Followed procedures and prodical based on each mine sites request
- (Calls, emails, or texts)
- Made updates on databases
- (Excel forms on calls or profiles.)
Fuel Island Attendent
Suntran
08.2018 - 10.2020
- Met deadlines while maintaining high-quality deliverables
- Worked with coworkers to complete tasks
- Performed general maintenance and repair
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Cleaned and fueled buses
- Maintained documentation on maintenance on each bus
- Drove bus through yard as well as threw bus wash
Lead Pawnbroker
USA Pawn
03.2015 - 06.2017
- Assist customers with pawns
- Daily cash handling
- Leadership skills
- Communication skills
- Being able to handle customer complaints
- Additional tasks that may be requested by the manager (I.E
- Inventory weekly and monthly audits)
Sales Manager (Management)
RAC Acceptance
06.2012 - 04.2017
- Create, manage and execute plans to increase sales and conversion percentage
- Review expired accounts and communicate with customers to promote timely payments
- Counted down the drawer each night and managed bank deposit and store closing
- Created, managed, and executed plans to increase sales and conversion percentages by cultivating relationships
- Manage coworkers including selection, training, motivating, evaluating, coaching and developing people
- Maintain accurate record of past due activity
- Expired accounts and respectfully communicate with customers to promote timely payments
- Monitoring weekly, monthly and quarterly performance and financial reports
- M very dependable and work hard to achieve goals
- Organize and follow-up on all dailies activity including scheduling of all coworkers to meet needs of the store
- Process applications for verification and perform collection calls for past due customers
- Assist other stores by any possible means: coverage, questions, training
- Produce and file daily, weekly, and monthly reports including transaction and receipt audit trails, full profit/loss statements, inventory reports
Customer Service Representative
Coworx Staffing Services LLC
07.2011 - 12.2011
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Cashier
Walmart Neighborhood Market
04.2009 - 12.2009
- Greet customers entering establishments
- Issue receipts, refunds, credits, or change due to customers
- Establish or identify prices of goods, services tabulate bills using cash registers
- Weigh items sold by weight to determine prices
- Maintain clean and orderly checkout areas
Education
Diploma -
Alta Vista High
Associate Degree - Business Administration and Management
IIA
01.2008
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Kitchen cleaning
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Complex Problem-solving
Languages
Spanish
Professional Working
Timeline
Housekeeper
Marshall Home For Men
04.2024 - 11.2024
Monitoring Specialist
Staff Experts
10.2020 - 03.2023
Fuel Island Attendent
Suntran
08.2018 - 10.2020
Lead Pawnbroker
USA Pawn
03.2015 - 06.2017
Sales Manager (Management)
RAC Acceptance
06.2012 - 04.2017
Customer Service Representative
Coworx Staffing Services LLC
07.2011 - 12.2011
Cashier
Walmart Neighborhood Market
04.2009 - 12.2009
Diploma -
Alta Vista High
Associate Degree - Business Administration and Management
IIA