Ashley Orovio
San Antonio,TX
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
11
11
years of professional experience
Work History
Caregiver
James Spitzer
San Antonio, TX
12.2019 - 04.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Customer Service Representative
CVS Pharmacy
San Antonio, TX
08.2019 - 12.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Nationwide Insurance
San Antonio, TX
06.2016 - 08.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Human Resources / Customer Service
Hyatt
San Antonio, TX
06.2013 - 06.2016
- Developed and maintained accurate records of employee benefits, payroll, and personnel files.
- Provided guidance to employees on a variety of HR-related issues such as company policies, procedures, and programs.
- Assisted in the recruitment process by posting job openings, reviewing resumes and applications, scheduling interviews.
- Conducted new hire orientations to ensure compliance with applicable employment laws and regulations.
- Responded to inquiries from employees regarding various HR topics such as pay rates, job descriptions.
Education
Bachelor of Arts - Psychology
Schreiner University
Kerrville, TX06-2013
Skills
- Compassionate client care
- Patient Companionship
- Records Management
- Time Management
- Medication and Appointment Reminders
- Dependable and Responsible
- Medication Administration
Timeline
Caregiver
James Spitzer
12.2019 - 04.2024
Customer Service Representative
CVS Pharmacy
08.2019 - 12.2019
Customer Service Representative
Nationwide Insurance
06.2016 - 08.2019
Human Resources / Customer Service
Hyatt
06.2013 - 06.2016
Bachelor of Arts - Psychology
Schreiner University