Ashley Ortega
Tucson,Arizona
Summary
Correctional Officer 1 year history in corrections with superior record of defusing high pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department of Corrections
08.2023 - Current
- Observed behavior of residents individually and in groups.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
New York/Arizona Army National Guard
10.2018 - Current
- Works with a team to accomplish tasks and mission requirements
- Graduated Basic Combat training and advanced individual training with honors
- Covid-19 Mission working testing and vaccination sites
- Field Artillery combat MOS to Culinary Specialist
- Four week reclass course to withhold two military occupational specialities.
Senior Brand Ambassador
Grabango
02.2022 - 06.2023
- Promote check out free technology through face to face contact with potential clients in store
- Educate new and existing clients about the app, promotions, benefits and services
- Participate in weekly team meetings, integrating new ideas, pitches and approaches for customers to better understand the mission statement.
Manager - Key Holder
Slope Fitness
06.2019 - 03.2020
- Open and close the gym
- Duties include arm/disarm alarm system, turning on/off equipment, and organizing weights and classroom
- Tour presentations for inquiring members
- Sign up new members
- Duties include assisting members in filling out contracts, adding new member data to software and excel sheets
- Coordinating complimentary fitness assessment
- Take inventory and stock gym merchandise.
Membership consultant
Alana Life and Fitness
08.2018 - 10.2018
- Contact new and previous members regarding membership/billing/etc
- Via email and phone
- Assist trainers with fitness consultations and nutrition plans
- Greeting walk-ins during monthly promotions
- Organization and planning.
Membership consultant - Key Holder
Bad Ass Academy
08.2016 - 06.2018
- Accurate payment processing and data entry
- Tour presentation for inquiring and new members
- Promoted memberships to inquiring and new members.
Education
Criminal Justice -
Kingsborough Community College
Brooklyn, NY01.2017
Skills
- Contraband Seizure
- Evidence Preservation
- CCTV Monitoring
- Facility Security
- First Aid Training
- De-Escalation Techniques
- Search and seizure procedures
- Substance Abuse Knowledge
- Firearm operations trained
- Self-defense tactics
- Suicide Prevention
- Policy Enforcement
Certification
- AZDPS Unarmed Guard Card 07/2023-07/2025
- AZPOST weapons qualification card 09/2023-09/2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Correctional Officer
Department of Corrections
08.2023 - Current
Senior Brand Ambassador
Grabango
02.2022 - 06.2023
Manager - Key Holder
Slope Fitness
06.2019 - 03.2020
New York/Arizona Army National Guard
10.2018 - Current
Membership consultant
Alana Life and Fitness
08.2018 - 10.2018
Membership consultant - Key Holder
Bad Ass Academy
08.2016 - 06.2018
Criminal Justice -
Kingsborough Community College