ASHLEY OWEN

• Perform full eviscerations on decedents of all ages and case types, including infants and complex homicides.
• Conduct forensic photography and collect toxicology/histology specimens for investigative and legal use.
• Operate and troubleshoot imaging systems including Lodox, CT, and Carestream.
• Utilize MDILog software for real-time case documentation, reporting, and workflow coordination.
• Coordinate decedent transportation and maintain sensitive communication with families, funeral homes, and third-party transport services.
• Interview and assist in selecting new autopsy technicians; provide hands-on training and mentorship to incoming staff.
• Assist with maintaining autopsy suite inventory (including chemical stock jars) and ensure all areas are prepped, sanitized, and compliant.
• Contribute to a positive, high-functioning workplace culture through teamwork, humor, and morale support.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens, averaging 10 patients per day.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Used EPIC EMR system to record patient data and communicate with patients and other members of healthcare teams.
• Collaborated with Lead MA to train newly hired medical assistants and floats on office procedures and important tasks.

• Managed workflow for 7 clinicians and 1 provider seeing 175+ patients per day, averaging ~25 patients per clinician.
• Established appropriate course of treatment and implemented interventions.
• Provided patients with detailed information about symptoms, causes and treatment expectations.
• Took x-rays, photographs and impressions of patients' teeth and mouth.
• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
• Poured and shaped molds from impressions and trimmed molds in a grinder.
• Cleaned and sanitized dental tools and equipment straightened treatment rooms and restocked supplies to prep for the next patient and maintain health and safety practices.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
• Coordinated communication between departments to enhance service delivery and support team collaboration.
• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.