Shari Jackson
Richmond,TX
Summary
Funeral Services and Embalming Assistant Director 20+ years and Forensic Autopsy Technician with an additional 7 years of experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
2
2
years of post-secondary education
31
31
years of professional experience
Work History
Forensic Autopsy Technician
Fort Bend Medical Examiner Office
Rosenberg, Texas
10.2019 - Current
- Assists in autopsies under immediate supervision and direction of the responsible forensic pathologist performing the examination
- Provides assistance to other co-workers and autopsy staff with scheduling of autopsies and morgue personnel. Prioritizes in addition to making decisions on daily workload and shift time schedules for the autopsy room
- Takes the lead with all morgue activities including receipt and release of decedent's property and evidence
- Prepares work area, opens the body, eviscerates, sutures, and cleans body upon completion of autopsy by using established protocols. Helps aid in preparing tissue for microscopic slide preparation and the collection and labeling of specimens and evidentiary materials
- Manages daily autopsy room quality assurances for all autopsy cases. Monitors safety and biohazard control measures, procedures and technical protocols relating to the morgue areas
- Performs various autopsy room administrative functions, retrieving specimens as needed and ensuring proper disposition of specimens
- Perform the various tasks required for receiving, processing, and preparing decedents tissue specimens for microscopic examination and analysis by a Pathologist
- Accurately enters data into the medical examiner office's computer program
- Maintains confidentiality on information on all cases, while understanding the uses proper chain-of-custody practices
- Oversees the daily cleanliness and decontamination of the autopsy rooms, morgue area and all associated equipment. Maintains the morgue's body census
- Monitors and maintains appropriate supply inventory for morgue and autopsy room, including ensuring laundry functions are completed
- Compliant to policies, procedures, federal, state, and local requirements
- Provides on-the-job training to assigned staff. Assists with developing, implementing, and revising autopsy procedures
- Photography Duties
- Processes decedents for examination, including unclothing the decedents, cleaning the decedents, and photographing, fingerprinting, and x-raying the decedents. Removes, inventories and safeguards decedent's property and/or evidence.
- Converts files to appropriate formats (e.g., PDF, TIFF, JPEG)
- Check and correct file resolution, color profiles, and image quality
- Has the ability to use digital dental, and body x-ray equipment and its associated software including CT imaging
- Photographs, tags, and appropriately stores decedents along with associated evidence, valuables and personal effects
- Captures photographs of evidence and/or crime scenes
- Latent print photography
- Completes autopsy photos for law enforcement and pathologist
- Maintains photography equipment
Dispatcher, Office Administrator
Artie's Heating and Air Conditioning Inc.
Killeen, Texas
12.2001 - 10.2019
- Communicated with mobile units to ensure the proper response which resulted in customer issues resolved in a timely manner
- Teamed up with vendors to provide additional services to customers for completion of additional and outside task completion
- Operated as first contact while directing employees and vehicles in teams of two or more to multiple locations
- Functioned independently to complete task with tight scheduling needs
- Recommended to upper management improvements in procedures that overall improved customer experience
- Monitored productivity of each mobile employee to maintain route safety
- Reviewed equipment claims and maintenance that saw to enhanced workflow and performance
Funeral Director Assistant
Chisolm's Family Funeral Home
Killeen, Texas
04.1996 - 10.2019
- Collected of human remains from various locations
- Embalmed remains, forestalling decomposition and maintained them to be suitable for viewing
- Completed memorial material creations as communicated by family
- Tasked as managing funeral director in cases of personnel shortage
- Maintained Chapel and viewing area until funeral completion providing guest and family an environment that was inclusive
- Proposed different observance and religious rituals resulting in the purchase of products and commodities owned by employer
- Oversaw the ceremonial duties and functions of subordinate staff ensuring the appropriate decorum and organization of services provided to guest
- Interacted and reported to fellow funeral directors and assistants of other final resting facilities to execute and complete additional service needs of all guest
Customer Service and Administration
American Medical Response
Dallas, Texas
01.2000 - 05.2001
- Assisted patients and/or their representatives with physician and registered nurse referrals
- Continuous education in updated medical terminology
- Provided patients with reminders as to how to ascertain their personal medical information in keeping with HIPPA regulations
- Ensured that patient records were current and kept in accordance with federal laws and regulations
- Verified insurance coverage and communicated the specific services provided within patient plan
Apprentice Funeral Director Assistant
Crawford and Bowers Funeral Home
Killeen, Texas
04.1996 - 06.1997
- Greeted and directs client families and their guests to the correct chapel in which services are being held
- Directed visitors to guest book and distributes memorialization materials as needed
- Answered questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
- Closed postmortem incisions utilizing surgical needles and sutures and ensures proper storage of decedents until released
- Ensured refreshments are available to client families and their guests
- Ensured that public spaces such as lobby, chapels, restrooms, and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services
- Oversaw parking area and ensures family and ceremonial vehicles are arranged for formal procession
- Assisted with directing and/or transporting families and service attendees to and from service locations outside of the funeral home
- Actively serves as an ambassador of the business in the community to build trust and loyalty
- Represented the business in a professional, honest, and ethical manner at all times
- Maintained a professional personal appearance and demeanor while performing duties or representing the business.
- Other duties as assigned
Education
Yes - Associate of Applied Science
Dallas Institute of Funeral Services
09.1997 - 12.1999
Skills
- Microsoft Office
- Business Process Improvement
- Project Scheduling
- Vendor Management
- Multitasking and organization
- Work Planning and Prioritization
- Works Well Under Pressure
- OSHA compliance
- Team Training
- Extensive organizational skills
- Workload management
- Critical thinking
- Health and safety regulations
- Written/Verbal communication
- Maintenance and repairs
- File and record maintenance
- Heavy lifting
- Problem-solving
- Loading and unloading
- Documentation and reporting
- Verbal and written communication
Certification
- 40 Hours Crime Scene Investigations Fort Bend, TX March 2021
- Neurological Bodytom Certification November 2022
- Radiation Safety November 2022
- 40 Hour Crime Scene (IAI) Photography Sarasota, FL March 2023
Timeline
Forensic Autopsy Technician
Fort Bend Medical Examiner Office
10.2019 - Current
Dispatcher, Office Administrator
Artie's Heating and Air Conditioning Inc.
12.2001 - 10.2019
Customer Service and Administration
American Medical Response
01.2000 - 05.2001
Yes - Associate of Applied Science
Dallas Institute of Funeral Services
09.1997 - 12.1999
Funeral Director Assistant
Chisolm's Family Funeral Home
04.1996 - 10.2019
Apprentice Funeral Director Assistant
Crawford and Bowers Funeral Home
04.1996 - 06.1997