ASHLEY OWENS
Mobile,TN
Summary
Professional with solid experience in coordinating healthcare units. Skilled in managing daily operations, ensuring efficient workflow, and supporting medical staff. Strong focus on team collaboration and delivering results. Reliable, adaptable, and prepared to meet changing needs. Adept in conflict resolution, patient care coordination, and resource management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Unit Coordinator
Methodist North Hospital
02.2016 - Current
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Hospice Aide/Travel CNA
Crossroads Hospice and Palliative Care
01.2013 - 01.2016
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
CNA
Quince Nursing and Rehab Center
10.2009 - 12.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Applied Science - Occupational Therapy Assistant
Concorde Career College
Memphis, TN02-2025
High School Diploma -
Wooddale High School
5151 Scottsdale Ave, Memphis, TN 3811805-2007
Skills
- New Admissions
- Scheduling Management
- Appointment Scheduling
- Staff Scheduling
- Medical Terminology
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Unit Coordinator
Methodist North Hospital
02.2016 - Current
Hospice Aide/Travel CNA
Crossroads Hospice and Palliative Care
01.2013 - 01.2016
CNA
Quince Nursing and Rehab Center
10.2009 - 12.2015
Associate of Applied Science - Occupational Therapy Assistant
Concorde Career College
High School Diploma -
Wooddale High School
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