Experienced administrative and healthcare support professional with extensive experience in office administration, scheduling, documentation, customer service, records management, and coordination of daily operations.
Work History
Unit Coordinator
13 Years
Doctors North Hospital | 01.1994 - 01.2007
Coordinated night-shift unit operations in a busy hospital, ensuring seamless patient care and support.
Oversaw night-shift unit operations in a busy hospital environment.
Ensured smooth communication between departments during overnight hours.
Managed scheduling, admissions processing, and patient record maintenance to enhance operational flow.
Facilitated communication between departments during overnight hours to promote collaborative patient care.
Administrative Secretary
9 Years
City of Columbus | 01.1985 - 01.1994
Provided comprehensive administrative support to Mayor Reinhart in a high-visibility government office.
Operated multi-line phone systems, directing public inquiries to appropriate departments.
Prepared official correspondence, reports, and meeting materials.
Managed multi-line phone systems and directed public inquiries.
Supported daily office operations with professionalism and discretion.
Facilitated smooth daily office operations, maintaining professionalism and discretion.
Education
Master of Science - IT Network Security
Ohio Dominican University | Columbus, OH | 12-2017
Health Unit Coordinator/Patient Care Technician/Patient Safety Companion at East Tennessee Children’s HospitalHealth Unit Coordinator/Patient Care Technician/Patient Safety Companion at East Tennessee Children’s Hospital