Watchy DOUTEAU
Zephyrhills,FL
Summary
Accomplished Inpatient Unit Clerk experienced in healthcare administration and patient record management. Improved operational efficiency and quality of care through effective workflow management and collaboration with medical staff. Focused on leveraging strong communication and problem-solving skills to enhance patient care and support hospital operations.
Experienced Unit Coordinator with robust background in healthcare administration. Successfully streamlined operations, improved patient flow and ensured compliance within fast-paced hospital settings. Strengths lie in coordinating unit activities, managing administrative tasks, and enhancing team communication. Known for offering support to medical staff and delivering high-quality patient care services.
Resourceful Unit Coordinator known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, medical record management, and staff scheduling. Excel in communication, teamwork, and adaptability, ensuring seamless operation within healthcare settings.
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
33
33
years of post-secondary education
23
23
years of professional experience
Work History
Unit Coordinator
Manatee hospital
Tampa, USA
04.2004 - Current
- Monitored a team of up to nineteen employees to verify that patient rooms were properly cleaned and disinfected after discharge.
- Managed staffing schedules, ensuring adequate coverage at all times.
- Facilitated communication between healthcare teams to enhance patient experience.
- Provided support and guidance to nursing staff on patient care issues.
- Assisted in the development of unit policies and procedures.
- Coordinated scheduling and resource allocation for oncology support services to optimize workflow.
- Coordinated patient transfers between units and other facilities.
- Monitored supplies inventory levels and placed orders when necessary.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Responsible for monitoring a total of up to nineteen employees to ensure that patient rooms have been properly cleaned and disinfected after patient has been discharged from the facility.
- Inspect to ensure that patient rooms meet the highest of quality standards of cleanliness after patient discharge.
- Maintained accurate patient records and documentation to support quality care and compliance.
- On call with pager to physicians and nurses on staff for spill clean ups and other sanitary clean up requests.
- Responsible for supplying housekeeping and sanitation supplies to employees when supplies are out of stock.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Communicated with management to facilitate efficient unit operation.
- Organized patient medical appointments to ensure timely care. and coordinated transportation to medical facilities for patients.
- Coordinated inpatient unit communications for AdventHealth nurses, physicians, and families.
- Updated patient records and charts using AdventHealth electronic health systems.
- Answered phones and routed calls for AdventHealth inpatient care teams.
- Processed admissions, transfers, and discharges for AdventHealth hospital units.
Inpatient Unit Clerk
Advent Health
Zephyrhills, Florida
11.2023 - 11.2026
- Managed patient admissions and discharge processes efficiently.
- Coordinated communication between medical staff and patients effectively.
- Maintained accurate patient records and documentation consistently.
Education
High School Diploma -
American Worldwide Academy
Miami, FL 02.1994 - 11.2026
Skills
- Patient admissions
- Discharge processing
- Medical records
- Unit coordination
- Scheduling coordination
- Patient transport
- Care team communication
- Transfer coordination
- Preparing charts
- Electronic Documentation
- Inventory Management
- Faxing orders
- Multi-line phone system
- Microsoft Office
- Trust worthy
- Multi-tasker
- Time Managed
- Goal Oriented
- Problem Solver
- Consistent
- Reliable
- Responsible
- Precise
- Efficient
- Detail-oriented
- Attention to detail
- Proactive
- Organized
- Diligent
- Team Player
- Team collaboration
- Leader
- Quick-witted
- Active Listener
- Trust worthy
- Ethical Standards
- Faxing orders
- Multi-line phone system
Timeline
Inpatient Unit Clerk
Advent Health
11.2023 - 11.2026
Unit Coordinator
Manatee hospital
04.2004 - Current
High School Diploma -
American Worldwide Academy
02.1994 - 11.2026