Ashley Prudente
Palo Alto,USA
Summary
Friendly and reliable team player with strong customer service skills and a positive attitude. Experienced in fast-paced environments and committed to creating smooth, helpful experiences for customers. Quick learner with strong attention to detail and a flexible mindset, ready to support team goals and maintain high standards. Current full-time student working toward an Associate’s Degree in Nursing and seeking a part-time opportunity to help cover school costs while building valuable work experience.
Overview
3
3
years of professional experience
Work History
Cashier
IKEA
04.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Marketing Assistant
Foothill College
02.2024 - 05.2024
- Created social media posts in line with marketing strategy and engaged with fans.
- Evaluated website analytics to make recommendations for improvements in user experience or search engine optimization SEO.
- Helped align and optimize campaigns with good data tracking, analysis and reporting strategies.
- Monitored industry trends to stay current on best practices and emerging technologies.
- Proofread marketing content and collateral for errors.
- Utilized Adobe Creative Suite to design visual assets for online use or print materials.
- Created captivating audio and video content to engage users across digital platforms.
- Supported Marketing Manager in day-to-day tasks and projects.
- Collaborated with internal teams to develop marketing collateral such as brochures and flyers.
- Helped to develop, curate and promote content.
Event Coordinator
Live in Peace
01.2022 - 02.2024
- Assisted with developing, planning and implementing strategies to promote large- and small-scale events.
- Reported regularly on event preparation status and readiness.
- Promoted events through targeted social media campaigns, brand ambassador partnerships and email newsletters.
- Executed events with consistently high standards of organization, service quality and enthusiasm for client objectives.
- Supported event manager during client meetings to discuss events objectives and goals.
- Elevated event staff performance with skilled leadership, motivation and discipline.
- Served as primary point of contact for clients, addressing concerns or inquiries in timely manner.
Sponsored Employment Program
S.E.P.
05.2023 - 07.2023
- Assessed effectiveness of intervention methods used within Employment Specialist role through regular evaluation processes.
- Taught job search strategies, including resume writing, interview preparation, and networking techniques.
- Monitored employer compliance with government regulations regarding fair wages, workplace safety standards, and other applicable laws.
- Coordinated referrals to appropriate social services agencies.
- Reviewed classwork and assisted with homework to boost student understanding of assignments.
- Coordinated lesson plans, course materials and discussion questions to prepare for session.
- Helped students develop critical thinking skills and strong study habits to improve grades.
- Provided mental health counseling to individuals, groups, and families.
Education
None - Nursing Administration
Foothill College
Los Altos, CADiploma - undefined
Menlo Atherton High School
Atherton, CA06.2023
Skills
- Organized
- Affiliate marketing
- Performance Analysis
- Adaptability
- Adobe Assistant
- Leadership
- Problem Solving
- Communication
- Critical thinking
- Teamwork
- Project management
- Customer service
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Money handling
- Issue resolution
LANGUAGE
Spanish
Advanced
Timeline
Cashier
IKEA
04.2025 - Current
Marketing Assistant
Foothill College
02.2024 - 05.2024
Sponsored Employment Program
S.E.P.
05.2023 - 07.2023
Event Coordinator
Live in Peace
01.2022 - 02.2024
Diploma - undefined
Menlo Atherton High School
None - Nursing Administration
Foothill College