Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Padron

Arlington,Tx

Summary

Seasoned Cashier and Food Preparation Worker with a proven track record at Studio Movie Grill and La Tapatia. Excelled in customer service excellence and organizational abilities, enhancing customer satisfaction and streamlining operations. Skilled in computer literacy and basic math, adept at fostering team collaboration. Demonstrated adaptability by mentoring new staff, showcasing leadership and interpersonal skills. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.

Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

3
3
years of professional experience

Work History

Call Center Representative

McCormick Law Firm
05.2024 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Cashier

Studio Movie Grill
11.2022 - 05.2024
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Assisted with training and mentoring new team members.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Built and maintained positive working relationships with co-workers.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Greeted and informed customers of products, fostering positive store experiences.

Food Preparation Worker

La Tapatia
04.2022 - 10.2022
  • Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles.
  • Trained new staff members on proper food preparation and safety procedures.
  • Vacuumed or swept and mopped dining area and kitchen floor.
  • Labeled containers with contents and date before storing food items in freezers or coolers and rotated stock so oldest items were used first.
  • Removed trash and clean kitchen garbage containers.
  • Operated cash register, handle money and give correct change.

Education

High School Diploma -

Lamar High School
Arlington, Tx
10.2023

Skills

  • Adaptability and Flexibility
  • Organizational Abilities
  • Teamwork and Collaboration
  • Customer Service Excellence
  • Computer Literacy
  • Basic Math Competence
  • Patience and Empathy
  • Inbound phone calls
  • Gathering information
  • Logging call information

Languages

Spanish
English

Timeline

Call Center Representative

McCormick Law Firm
05.2024 - Current

Cashier

Studio Movie Grill
11.2022 - 05.2024

Food Preparation Worker

La Tapatia
04.2022 - 10.2022

High School Diploma -

Lamar High School
Ashley Padron