ASHLEY PALICKI
Toledo
Summary
Organized professional with a robust background in administration, team collaboration, and client relationship management. Expertise in processing documentation and coordinating interactions to optimize workflow and enhance client experiences. Dedicated to supporting organizational success through strategic problem-solving and meticulous attention to detail.
Overview
22
22
years of professional experience
Work History
Associate Insurance Advisor
Smith Family Insurance and Bonds
Rossford
04.2026 - Current
- Analyzed client needs to recommend appropriate insurance solutions.
- Processed policy applications and renewals to support timely coverage for clients.
- Managed documentation for policy changes and claims submissions to ensure compliance and accuracy.
- Prepared quotes for prospective clients using company software systems.
- Collaborated with team to develop customer service strategies that improved client satisfaction.
Realtor
The Danberry Co.
02.2021 - Current
- Led all marketing efforts for the successful sale of homes in the Northwest Ohio area.
- Negotiated contracts and agreements between buyers and sellers.
- Managed and maintained legal documents for successful real estate transaction closings.
- Coordinated meetings and interactions between affiliates to ensure smooth transactions.
- Collaborated with mortgage lenders to streamline financing processes, enhancing client experience.
- Built relationships with local businesses to enhance community engagement.
Patient Intake Representative
Arrowhead Behavioral Health
Maumee
04.2023 - 04.2024
- Assisted with patient intake processes, ensuring accurate records to enhance patient experience.
- Worked with mental health professionals to accurately register patients and facilitate expected care during challenging situations.
- Supported billing processes by verifying insurance information and patient data.
- Collaborated with team members to streamline office workflows, enhancing overall efficiency.
- Provided administrative support to the Office Manager and other staff members.
- Processed invoices for payment; tracked payments received from vendors and clients.
Lunch Room and Recess Monitor
Springfield Local School District
Holland
08.2019 - 05.2021
- Worked with leadership and staff to ensure a safe and peaceful lunch and recess experience for over 450 students.
- Supervised student activities during recess to ensure safety and engagement.
- Established and enforced rules to ensure safety and order during recess periods.
- Facilitated conflict resolution among students to cultivate a supportive and harmonious environment.
- Delivered positive feedback to students and staff to foster a sense of value and belonging within the school community.
Radiology Receptionist
Wood County Hospital
Bowling Green
01.2004 - 12.2012
- Greeted patients warmly and ensured a welcoming environment.
- Managed patient scheduling and appointment confirmations effectively.
- Coordinated with medical staff to streamline patient flow and reduce wait times.
- Processed insurance information and verified coverage details to facilitate patient access to services.
- Maintained accurate patient records using electronic health systems.
- Updated patient files and maintained filing systems to ensure accurate and accessible medical records.
- Ensured compliance with health regulations and confidentiality standards.
- Prepared documents for imaging procedures prior to patient's visit.
- Supported radiologists during imaging procedures by preparing necessary equipment and materials.
Education
Licensed Real Estate Agent -
Hondros College of Business
01-2021
Skills
- Insurance products
- Client relationship management
- Account management
- Contract negotiation
- Customer service
- Document management
- Data interpretation
- Problem-solving
- Organization
- Team collaboration
- Effective communication
- Attention to detail
- Professionalism and ethics
Timeline
Associate Insurance Advisor
Smith Family Insurance and Bonds
04.2026 - Current
Patient Intake Representative
Arrowhead Behavioral Health
04.2023 - 04.2024
Realtor
The Danberry Co.
02.2021 - Current
Lunch Room and Recess Monitor
Springfield Local School District
08.2019 - 05.2021
Radiology Receptionist
Wood County Hospital
01.2004 - 12.2012
Licensed Real Estate Agent -
Hondros College of Business