Ashley Palominos
Kennewick,WA
Summary
Enthusiastic Crew Member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Knowledgeable Barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
6
6
years of professional experience
Work History
Barista
ShareTea
08.2023 - Current
- Supervised daily operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Prepared high-quality beverages following standardized recipes and procedures.
- Delivered exceptional customer service, fostering a welcoming environment for guests.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated tea machines and brewing equipment efficiently to meet customer demand.
- Upsold menu items by effectively communicating promotions and new offerings to customers.
Barista
Starbucks
08.2022 - 05.2023
- Made customized drinks with organized sequencing.
- Efficiently got customers in and out with speedy and adequate customer service.
- Cleaned and maintained a polished environment to allow a safe working space.
- Closed and opened the store, including turning on and turning off machines.
- Great communication skills to understand and assure the customer was getting what they desired.
Crew Member
McDonald's
12.2019 - 06.2021
- Packed fast food products in approved containers, cups and bags.
- Wiped down tables and equipment, swept and refilled stock.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Assisted patrons in making menu selections.
Education
Dental Hygiene Program -
Columbia Basin College
Pasco, WA06-2026
Associate's Degree - Liberal Arts And Sciences
Columbia Basin College
Pasco, WA06.2021
High School Diploma -
Southridge High School
Kennewick, WA06-2021
Skills
- Cleaning and Sanitizing
- Heavy Lifting
- Drive-Thru Operations
- Taking Orders
- Teamwork and Collaboration
- Customer Service
- Menu knowledge
- Attention to detail
- Friendly and outgoing
- Supplies Monitoring and Restocking
- Clear Communication
- Multitasking and Organization
- Dependable and Cooperative
- Cash Handling
LANGUAGES
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Barista
ShareTea
08.2023 - Current
Barista
Starbucks
08.2022 - 05.2023
Crew Member
McDonald's
12.2019 - 06.2021
Associate's Degree - Liberal Arts And Sciences
Columbia Basin College
Dental Hygiene Program -
Columbia Basin College
High School Diploma -
Southridge High School