Jocelyn Flores-Aispuro

Beverage Preparation: Making and serving a variety of boba and tea drinks according to established recipes and standards.

Customer Service: Providing friendly and efficient service to customers, including taking orders and processing payments.

Store Maintenance: Keeping the store clean and organized, including cleaning equipment, preparing ingredients, and maintaining inventory.

Cash Handling: Operating the cash register, processing transactions, and handling cash.

Teamwork: Working collaboratively with other employees to ensure smooth operations.

Following Procedures: Adhering to Sharetea's standard operating procedures, including safety and hygiene protocols.

Customer Service: Greet customers, take orders, recommend ice cream flavors and toppings, and provide personalized service.

Ice Cream Preparation: Mix and prepare ice cream on the signature cold stone slab, using a variety of mix-ins and toppings to create custom creations.

Store Maintenance: Keep the store clean and organized, including serving areas, seating, and restroom facilities.

Cashier Duties: Handle cash, credit, and debit card transactions, operate the cash register, and provide accurate change.

Teamwork: Work collaboratively with team members to ensure smooth operations and provide exceptional customer service.

Other Duties:Stock items, prepare waffle bowls or cones, and assist with other tasks as assigned.

Focus: Providing excellent customer service, anticipating needs, and creating a warm and welcoming store environment.

Responsibilities: Driving sales through authentic interactions, initiating conversations, and ensuring customer satisfaction.

Brand Representatives focuses on customer experience, store presentation, communication, asset protection, and training.