Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Pantoja

Charlotte,NC

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.

Overview

16
16
years of professional experience

Work History

Technician

Apple
Charlotte, NC
01.2022 - Current
  • Executed troubleshooting and repair of equipment per manufacturer specifications.
  • Participated in training sessions to enhance technical expertise on relevant equipment.
  • Installed new components and replaced defective parts to restore functionality.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.

District Sales Manager

AT&T Mobility
Charlotte, NC
03.2009 - 12.2021
  • Organized regional conferences for managers from multiple districts in order to exchange best practices.
  • Assessed employee performance through regular reviews and documented any areas needing improvement or development.
  • Implemented incentive programs designed to motivate the sales force within the district.
  • Recruited new members for the sales team when needed according to established criteria.

Education

Associates Degree - Business Management

DePaul University
Chicago, IL
06-2019

Skills

  • Equipment troubleshooting and repair
  • Deadline oriented
  • Diagnostic tool operation
  • Component installation
  • System diagnostics
  • Safety compliance
  • Customer service
  • Technical documentation
  • Time management
  • Critical thinking
  • Deadline compliance
  • Work Planning and Prioritization
  • Software configuration
  • System upgrades

Languages

  • English, Spanish and American Sign Language.

Timeline

Technician

Apple
01.2022 - Current

District Sales Manager

AT&T Mobility
03.2009 - 12.2021

Associates Degree - Business Management

DePaul University

Similar Profiles

CREATE PROFILE