Ashley Parker
New York,NY
Summary
Excellent at customer service and conflict resolutions. Knowledgeable about payment collection and writing invoices, ensuring top data accuracy.
Overview
4
4
years of professional experience
Work History
Customer service
Uber Eats
New York, New York
06.2026 - Current
- Developed and implemented strategies for achieving customer service excellence, improving overall satisfaction.
- Developed and implemented customer procedures to enhance service efficiency.
- Greeted customers with friendly demeanor, providing timely updates on any delays.
- Delivered food orders to customers and distributed packages to customers.
- Transported customer orders to destination locations and collected items from starting point locations while maintaining accident-free driving for hours.
Customer Service Representative
Amazon
New York
11.2024 - 07.2025
- Developed and implemented strategies for customer service excellence.
- Developed and implemented procedures for customer service excellence.
- Assisted customers with order delivery on schedule and
Bartender Supervisor
Flik
Jersey, NJ
01.2023 - 09.2024
- Prepared mocktails and cocktails for customers.
- Prepared fruit and mixer ingredients for beverage orders.
- Prepared drink ingredients by cutting fruit for cocktails and mixers.
- Supported beverage prep by cutting fruit and stocking mixers.
- Maintained clean bar space and supported prep work for smooth drink service.
- Kept bar operations ready for service by cleaning work areas and preparing supplies.
- Cleaned bar area after service and organized supplies for next shift.
- Restocked ice bins and operated cash register POS system.
- Managed ice storage and processed customer transactions through POS system.
- Handled ice container refill and cashier duties using POS system.
Education
August Martin
New York , NySkills
- Customer service strategies
- Client management
- Order dispatch
- Cash handling
- POS systems
- Service improvement
- Route planning
- Inventory restocking
- Safe driving
- Multitasking
- Problem-solving
- Teamwork
- Leadership and followership
- Quick learner
- Business development
Timeline
Customer service
Uber Eats
06.2026 - Current
Customer Service Representative
Amazon
11.2024 - 07.2025
Bartender Supervisor
Flik
01.2023 - 09.2024
August Martin