Ashley Parkes
Summary
Enthusiastic & customer focused professional with 10+ years of experience in fast paced, self-driven environments. Dependable & adaptable with proven ability to remain calm & compassionate under pressure. Strong commitment to brand representation, operational excellence and teamwork. Seeking to contribute as a flight attendant trainee
Overview
8
8
years of professional experience
Work History
Stock Assistant
Chrome Hearts
09.2025 - Current
- Manage inventory levels to ensure accurate stock availability.
- Train new staff on inventory management and product placement.
- Monitored product quality and addressed discrepancies promptly.
- Implemented improved organization systems for efficient stock retrieval.
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
- Promoted teamwork among staff members through active participation in collaborative projects and providing support when needed.
Host
Chrome Hearts
08.2024 - 09.2025
- Anticipating customer needs an offering solutions, providing a luxury experience
- Support the sales associate by managing customer, flow and seating
- Developing and maintaining relationships with regular clients, providing personalized service
- Remaining knowledgeable of store, products, pricing, and current inventory
- Trained new hosts on customer service standards and operational procedures.
- Monitored guest feedback to identify areas for service improvement and training needs.
OPERATIONS SPECIALIST
APPLE INC
10.2018 - 04.2024
- Oversaw daily operations, including receiving stocking and shipping logistics
- Monitor and resolve any open or pending IS&T tickets
- Supported all areas of the store as needed, flexing between customer service and operations
- Analyzed customer feedback to identify trends, driving improvements in service delivery and support strategies.
- Transformed strategy into standard practice with measurable KPIs.
- Boosted team productivity by providing ongoing training and support to fellow specialists.
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
Education
High School Diploma -
Northeast High School
Oakland Park, Fl05.2013
Project Management -
Coursera
09.2026
Skills
- Anticipating customer needs
- Strong written & verbal communication skills
- Adaptability & Resilience
- Reliability & punctuality
- Conflict resolution
- Customer service excellence
- Professional with a strong commitment to brand representation
- Ability to remain calm & compassionate under pressure
- Operational excellence
Timeline
Stock Assistant
Chrome Hearts
09.2025 - Current
Host
Chrome Hearts
08.2024 - 09.2025
OPERATIONS SPECIALIST
APPLE INC
10.2018 - 04.2024
High School Diploma -
Northeast High School
Project Management -
Coursera