ASHLEY PASILLAS
Fresno,CA, USA
Summary
Experienced with managing daily operations and ensuring smooth workflows by utilizing organizational and leadership skills to maintain efficiency and support team productivity. Using knowledge of office software, scheduling, and resource allocation to drive operational success. My team leadership, strategic planning, and operational management utilizes effective communication and organizational skills to drive project success.
Overview
6
6
years of professional experience
Work History
Site Lead- Expanded Learning Program
Big Picture Elementary School
2811 Mariposa St Fresno CA
08.2024 - Current
- Improved site efficiency by implementing streamlined processes and procedures.
- Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
- Managed project timelines, ensuring successful completion within budget and on schedule.
- Resolved conflicts among students, fostering a positive and collaborative work environment.
- Collaborated with other site leads to share best practices and improve overall company performance.
- Coach and support staff members, ensuring high-quality instruction and student engagement.
- Plan and facilitate whole-group activities such as field trips, academic lessons, and enrichment activities.
- Collaborate with site administration, parents, and other stakeholders to ensure effective program implementation.
Certified Substitute
Clovis and Fresno Unified School District
10.2022 - Current
- Compile report for teacher that includes student attendance, lesson-plan progress, disciplinary actions, and positive developments.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Team Member/ Starbucks Barista
Target
Fresno, CA
06.2021 - 08.2023
- Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest's shopping experience and using those questions to assess, understand, and determine how to tailor your approach
- Welcome guests into self-checkout and provide assistance as needed
- Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Make the guest aware of current and upcoming brand launches, store activities, and events
- Speak to the benefits of the REDcard with every guest and assist them through the application process
- Understand and show guests how to use Wallet and the other features and offerings within the Target App
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them
- Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures
- Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures
- Deliver easy and seamless service to all Order Pick Up, Drive Up, Registry, and Photo guests
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
- Stock supplies during store open hours while being available for the guest
- Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience
- Demonstrate a culture of ethical conduct, safety, and compliance
- All other duties based on business needs
Warehouse Associate
AMAZON FULLFILLMENT CENTERS
Fresno, CA
08.2020 - 06.2021
- Use technology equipment such as scanners, computers, and tape dispensers to ensure all items are stored, labeled, and shipped properly into bags, boxes, and poly mailers
- Using Amazon programs, collect and scan in orders that were incomplete into 'problem solve chutes' so that they may be packed out
- Retrieve damaged and defective packages for re-packing
- Use Amazon programs to find items in the facility in order to complete packages
- Place items in chutes that come through trays to provide for the packers orders
- Place and scan items in trays from totes for next associate to scan into chutes
- Constant standing/walking, up to 10 hours at a time with occasional stooping, kneeling or crawling
- Occasional pushing, pulling, lifting, or carrying up to 50 lbs along with ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constantly receiving detailed information through oral communication
Mini Corp Tutor
Butte County of Education
06.2019 - 06.2020
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Use advance copy machine for teachers to ensure their availability of worksheets, homework, and take home papers.
- Assist teachers in helping students who are falling behind, need extra practice, or need to stay on task.
- Plan and execute lessons for groups of migrant students.
- Interact with students during physical activities and educational indoor games.
- Supported students with helpful study habits and exam strategies.
Education
Bachelor of Arts - Liberal Studies
California State University, Fresno
Fresno, CA05-2023
High School Diploma -
San Joaquin Memorial High School
Fresno05-2019
Skills
- Mentoring and coaching
- Project management and coordination
- Team supervision
- Safety awareness
- Quality assurance
- Operations management
- Problem-solving skills
- Collaboration and teamwork
- Creative thinking
- Decision-making
- Time management
- Task delegation
Timeline
Site Lead- Expanded Learning Program
Big Picture Elementary School
08.2024 - Current
Certified Substitute
Clovis and Fresno Unified School District
10.2022 - Current
Team Member/ Starbucks Barista
Target
06.2021 - 08.2023
Warehouse Associate
AMAZON FULLFILLMENT CENTERS
08.2020 - 06.2021
Mini Corp Tutor
Butte County of Education
06.2019 - 06.2020
Bachelor of Arts - Liberal Studies
California State University, Fresno
High School Diploma -
San Joaquin Memorial High School