Ashley Patterson
Granbury,TX
Summary
Dynamic Human Services Technician with the Texas Department of Family and Protective Services. Expert in documentation management and client transportation, fostering effective communication with parents. Adept at maintaining professional boundaries while promoting cultural diversity, ensuring a supportive environment for all clients. Committed to achieving client goals through active listening and collaboration.
Overview
8
8
years of professional experience
Work History
Human Services Technician
Texas Department of Family and Protective Service
Granbury, Texas
06.2023 - Current
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
Pre-K Teacher
Little Tigers Learning Center
Glen Rose, TX
12.2016 - 05.2023
- Provided individualized instruction to meet the needs of each student.
- Established and enforced rules for behavior and procedures for maintaining order in the classroom.
- Organized group projects to foster collaboration among peers.
- Communicated regularly with parents regarding their child's progress.
- Managed classroom materials and resources effectively to maximize instructional time.
- Encouraged parent involvement by providing feedback on student achievement at conferences or meetings.
- Assessed student progress through observation, documentation, and portfolio review.
Education
High School Diploma -
Glen Rose High School
Glen Rose, TX05-2014
Skills
- Client transportation
- Documentation management
- Appointment scheduling
- Parent communication
- Team collaboration
- Record keeping
- Professional boundaries
- Active listening
- Goal setting
Affiliations
- I spend most of my time outside of work with my family. I have 3 children, all very active in sports.
Timeline
Human Services Technician
Texas Department of Family and Protective Service
06.2023 - Current
Pre-K Teacher
Little Tigers Learning Center
12.2016 - 05.2023
High School Diploma -
Glen Rose High School
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