Ashley Payne
Retail & Sales
Franklin
Summary
Dynamic professional with a strong customer service focus and proven operational efficiency at Franklin Supermarket. Skilled in retail inventory management and training, I excelled in reducing financial transaction errors and enhancing team collaboration. Committed to fostering relationships and ensuring workplace safety, I consistently achieved company goals through effective problem-solving.
Overview
6
6
years of professional experience
Work History
Opening & Closing Manager
Franklin Supermarket
02.2024 - Current
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Assisted upper management in analyzing sales data, identifying areas of opportunity for growth and developing strategies to meet company goals.
- Utilized problem-solving skills to quickly address and rectify any issues that arose during closing process.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
Line/Floor Worker
Wayne Sanderson Farms Processing Plant
12.2021 - 02.2023
- Collaborated with team members to complete daily tasks and achieve store goals.
- Aided colleagues with training new employees by sharing best practices and offering guidance when necessary.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Assembled products for distribution in fast-paced environment and met or exceeded daily production goals.
- Stood for long hours, lifted heavy loads and maintained fast pace.
Front Desk
Locker Room Haircuts
05.2019 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Bryan High School
Bryan, TX05-2008
Skills
Customer service focus
Retail inventory management
Workplace safety
Relationship building
Operational efficiency
Training and development
Task delegation
Timeline
Opening & Closing Manager
Franklin Supermarket
02.2024 - Current
Line/Floor Worker
Wayne Sanderson Farms Processing Plant
12.2021 - 02.2023
Front Desk
Locker Room Haircuts
05.2019 - 04.2020
High School Diploma -
Bryan High School