
Results-driven professional with two years of manufacturing leadership experience, specializing in quality compliance, documentation, and process tracking. Adept at reviewing materials against complex specifications, authoring SOPs and training materials, and managing tracking systems to meet deadlines and performance targets. Strong communicator and collaborator, experienced in liaising between teams and management to support compliance and continuous improvement.
Maintain a tracking system/database to monitor daily production
progress and deadlines for a team of 10, improving on-time performance by 67% in one year.
Author SOPs, process guides, and training packets from scratch for machine operation, incorporating manufacturer manual language to ensure technical accuracy and consistency.
Serve as a liaison between team members and department management in weekly lead meetings, representing team concerns and collaborating with other leads on cross-functional projects.
Designed eye-catching event collateral, including promotional posters, that contributed to an estimated 30% increase in event attendance and supported successful fundraising campaigns.
Created over 50 digital image files for use in mixed media digital and traditional printing methods.
Manufacturing & Quality Compliance
Workload Management & Optimization
Cross-Functional Collaboration
Staff Training & Development
Task Prioritization
Quality improvement
Complex Problem-solving
Attention to detail
Work Planning and Prioritization
Documentation and reporting
Process improvement
Workflow management
Leadership
Organizational skills
Computer skills
Multitasking Abilities
Increased on-time production performance by 67% in one year by implementing a tracking system/database to monitor daily progress and deadlines for a team of 10.
Authored 3 SOPs, 4 process guides, and 2 training packets from scratch for machine operation and manual processes, incorporating manufacturer manual language to ensure technical accuracy and consistency.
Strengthened cross-team communication and collaboration by serving as a liaison between team members and department management in weekly lead meetings, representing team concerns and partnering with other leads on cross-functional projects.
Certified Graphic Designer, Lisbon School of Design, Lisbon, Portugal, August 2013
Certified Lift Operator, Sanctuary Medicinals - February 2026
Certified First Aid/HHA/CNA, Red Cross of Massachusetts, September, 2015
Certified Graphic Designer, Lisbon School of Design, Lisbon, Portugal, August 2013