Ashley Perez
Orange,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with applying counseling techniques and supporting client needs. Utilizes strong communication skills to foster trust and understanding in therapeutic settings. Knowledge of maintaining ethical standards and confidentiality, ensuring safe and supportive environment for all clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counseling Intern
Samaritan Counseling Center of Southeast Texas
08.2024 - 08.2025
- Performed 300 hours of supervised group and individual counseling sessions and 500 hours of indirect clinical work.
- Promoted a safe and supportive environment for clients, fostering trust and open communication in therapy sessions.
- Maintained a high level of patient confidentiality to comply with ACA Code of Ethics, and all state regulations.
- Counseled clients to help understand and overcome personal, social and behavioral problems utilizing various therapeutic modalities.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
Mental Health Case Manager
UTMB Correctional Care - Leblanc Unit
01.2023 - 07.2024
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely follow-ups.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Educated patients about mental health conditions, helping them understand their potential needs and supporting them throughout the treatment process.
- Maintained open lines of communication with other healthcare professionals involved in a client's care plan, ensuring a comprehensive and holistic approach to treatment.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
Sales Associate
The Commencement Group
11.2021 - 12.2022
- Built relationships with customers to encourage repeat business.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
Key Holder
Giddy Up Glamour Boutique
10.2019 - 09.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Clerk
Linda's Sylvan Beach Bait & Tackle
05.2019 - 09.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Master of Education - Clinical Mental Health Counseling
Lamar University
Beaumont, TX08.2025
Bachelor of Science - Psychology
Sam Houston State University
12.2022
High School Diploma -
La Porte High School
05.2018
Skills
- Behavioral interventions
- Counseling techniques
- Patient assessments
- Client Advocacy
- Self-Care incorporation
- EMR Training
- Cultural Competency
- Clinical Documentation
- Goal Setting
- Case management proficiency
- Teamwork
- Communication
Certification
- Training Course for Cognitive Processing Therapy - 13 hours (November 2024)
CEs from the Solihten Institute including:
- Integrating Spiritual Assessments throughout Client Care Training - 2 hours (January 2025)
- Impact of Trauma on Spirituality and Religious Beliefs Training - 2 hours (February 2025)
- After Religion: Understanding Religious Dones and the Process of Religious Deidentification Training - 2 hours (April 2025)
- Religiously-Integrated Cognitive Behavioral Therapy for Depression Training - 2 hours (May 2025)
Timeline
Counseling Intern
Samaritan Counseling Center of Southeast Texas
08.2024 - 08.2025
Mental Health Case Manager
UTMB Correctional Care - Leblanc Unit
01.2023 - 07.2024
Sales Associate
The Commencement Group
11.2021 - 12.2022
Key Holder
Giddy Up Glamour Boutique
10.2019 - 09.2021
Clerk
Linda's Sylvan Beach Bait & Tackle
05.2019 - 09.2019
Bachelor of Science - Psychology
Sam Houston State University
High School Diploma -
La Porte High School
Master of Education - Clinical Mental Health Counseling
Lamar University
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