Ashley Perez

• Led daily store operations, ensuring adherence to company policies and standards.
• Managed inventory control processes to optimize stock levels and reduce shrinkage.
• Trained, mentored, and developed team members to enhance customer service skills.
• Implemented sales strategies that increased store performance and customer engagement.
• Oversaw visual merchandising to create an appealing shopping environment for customers.
• Fostered a positive work culture through effective team communication and motivation initiatives.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Approved regular payroll submissions for employees.

• My position as the Assistant Manager at Sally beauty supple requires me to fill in when the manger is not at the store and also train and educate the other associates. I do bank deposit runs and also cashier and mange and guide the other sakes associates. I can also perform tasks such as planograms and schedule when needed. Furthermore, since I was the only licensed professional, I was required to train and educate all the associates and also the manger on hair color and other chemical and nail processes.

• As a hairstylist at Ulta Beauty I was required to perform chemical services as well as build clientele and positive relationships with other stylists and workers on the sales floor.

I would also help guide customers on the sales floor to products that would be Beneficial to their needs and educate and inform them on what would work for them.