Ashley Perez
Braum’s | Allen, Texas
2
Languages
1
year of professional experience
Expertise in hospitality service. Bilingual in Spanish and English, facilitating interactive communication with diverse customers. Trained new employees on company policies and procedures. Demonstrated ability to assimilate to new concepts quickly. Reliable with experience in providing exceptional customer service in fast-paced retail environments. Skilled in fulfilling customer bases needs. Proven track record of maintaining high standards of customer service during high volume, fast-paced operations. I'm committed to delivering a positive customer experience and ensuring customer satisfaction. Providing genuine interactions is vital for me as to make consumers feel just as valued as they truly are the focal point.
Work History
Crew Member
1 Year 4 Months- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Handled customer complaints in a professional and courteous manner.
- Placed orders into POS systems and handled cash and credit transactions.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Restocked shelves with merchandise throughout shift.
- Trained new employees regarding company policies and food preparation procedures.
- Operated drive-thru window efficiently while ensuring accuracy of orders, taking payments, and delivering food in a timely manner.
Education
High School Diploma
Skills
Bilingual (Spanish/English)
Interactive Communication Skills
Assimilate to new concepts quickly
Hospitality Service Expertise
Customer service
Multitasking and organization
Time management
LANGUAGE
English - Fluent
Spanish - Fluent
Timeline
Crew Member
Braum’s | Allen, Texas
11.2022 - 03.2024Read More
Allen High School
High School Diploma
Read More