Ashley Perry
Oklahoma City
Summary
Dynamic professional skilled in managing daily operations and logistics within supply chain environments. Demonstrated ability to supervise teams effectively, maintain quality standards, and enhance customer relationship management, contributing to overall operational success.
Overview
14
14
years of professional experience
Work History
Operations Manager
Pivotal Logistics LLC
Tulsa
04.2024 - 10.2025
- Managed daily operations and logistics to optimize supply chain processes.
- Coordinated with vendors to secure on-time delivery of materials and services.
- Developed and maintained standard operating procedures for operational workflows.
- Supervised daily workflow of employees to enhance productivity and uphold quality standards.
- Oversaw employee scheduling, conducted training sessions, and maintained inventory accuracy to streamline operations.
Patient Service Representative
OU Medical Center Edmond
Edmond
05.2017 - 02.2019
- Verified insurance information and processed patient registration accurately.
- Coordinated communication between patients and healthcare providers to enhance patient understanding and satisfaction.
- Maintained patient records in electronic health systems consistently.
- Addressed patient concerns with empathy and professionalism to foster trust and resolve issues.
- Collaborated with team members to streamline office operations daily.
- Managed front desk area to create a welcoming environment for patients and visitors.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
Sales Associate
Eyemart Express LLC
Oklahoma City
08.2011 - 06.2012
- Guided customers in selecting eyewear and explained product features to enhance informed purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers on lens options and eyewear care techniques.
- Addressed customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Maintained inventory levels by restocking merchandise on the sales floor.
- Partnered with team members to improve customer service quality and foster a collaborative environment.
Education
Bachelor of Science - Corrections
Langston University
Langston, OK05-2013
Associate of Science - Criminal Justice
Langston University
Langston, OK05-2013
Skills
- Supply chain management
- Inventory control
- Vendor coordination
- SOP development
- Operations monitoring
- Workflow supervision
- Data analysis
- CRM strategies
- Problem solving
- Conflict resolution
- Employee motivation
Timeline
Operations Manager
Pivotal Logistics LLC
04.2024 - 10.2025
Patient Service Representative
OU Medical Center Edmond
05.2017 - 02.2019
Sales Associate
Eyemart Express LLC
08.2011 - 06.2012
Bachelor of Science - Corrections
Langston University
Associate of Science - Criminal Justice
Langston University