Focused Multi-Skilled Technician skilled in properly collecting and handling blood specimen collections and producing diagnostically pure EKGs for ease of diagnosis. Proven history of maintaining accurate patient records and ensuring consistent compliance with HIPAA regulations. Aiming to utilize expertise in healthcare settings to foster excellent patient care within a leading medical facility.
Overview
13
13
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White Surgical Hospital
Sherman
03.2025 - Current
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient rooms and equipment.
Documented patient information accurately in electronic health records systems.
Communicated effectively with patients, families, and healthcare team members.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Provided direct patient care and assistance to healthcare team members.
Assisted with patient admissions, discharges and transfers.
Conducted safety rounds regularly to ensure safe environment for patients.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Floating Medical Office Assistant
TexomaCare
02.2022 - 03.2025
Prepared and administered medications under the supervision of healthcare providers.
Educated patients on treatment plans and medication usage for better understanding.
Coordinated patient appointments and follow-ups to maintain efficient scheduling.
Conducted vital sign assessments to monitor patient health status regularly.
Ensured compliance with safety protocols and infection control measures in the clinic.
Collaborated with healthcare team members to improve patient care processes effectively.
Assisted physicians during examinations and procedures to ensure patient comfort.
Managed patient records using electronic health record systems for accurate documentation.
Receptionist
Family Health Center on Virginia
09.2020 - 10.2021
Scheduled and confirmed appointments
Answered and directed incoming calls using multi-line telephone system
Processed payments and updated accounts to reflect changes
Served visitors by greeting, welcoming and answering questions
Office Lead/Treatment Coordinator
Oral Surgery Associates Of North Texas
03.2019 - 09.2020
Made appointments, coordinated with insurance companies, and handled billing issues
Assisted in helping patients determine optimal treatment options
Supervised team members and morning meetings
Operated a multi-line phone system and transferred patients to appropriate staff member/department
Cash Poster
Critical Access Billing
08.2015 - 03.2019
Applied payments from customers to proper accounts, checking information to verify accuracy
Balanced and maintained cash drawer and adhered to established cash handling procedures
Followed detailed end-of-month accounting procedures to verify proper account balancing
Verified accuracy of accounts by reviewing documentation and rectified issues
Patient Care Coordinator
Brident Dental
12.2013 - 01.2015
Scheduled evaluations and procedures for patients
Completed insurance verifications and claims forms
Processed patient intake information and updated medical records
Assisted patients in finding suitable payment options
Notified customers of delinquent accounts with attempt to collect outstanding amounts