Proven leader and strategic thinker from Klondike Casino, adept in creative visualization and fostering strong team dynamics. Excelled in enhancing team performance and customer satisfaction, leveraging skills in data interpretation and event organization. Demonstrated exceptional ability to build loyalty and improve operational efficiency, setting a benchmark for excellence in the casino industry.
Hi, I’m
Ashley Peterson
Henderson ,NV
Summary
Overview
2025
years of professional experience
Work History
Klondike Casino
Players Club
Job overview
- Developed strategic gameplay plans for enhancing team performance during competitions.
- Delivered exceptional sportsmanship by adhering to rules and promoting fair play among teammates.
- Strengthened adaptability by adjusting strategies based on opponent's strengths and weaknesses.
- Enhanced performance through dedication to training and commitment to team goals.
Klondike Casino
Slot Attendant
02.2022 - 10.2024
Job overview
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
Klondike Casino
Casino Cage Cashier
02.2022 - 10.2024
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy in all transactions.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Silver Nugget Casino
Casino Cage Cashier Supervisor
06.2016 - 02.2022
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
- Improved overall efficiency within the cage by proactively identifying areas for process improvement and proposing solutions to management.
Education
Foothill High SchoolHenderson, NV
GED
06.2005
University Overview
Skills
- Creative visualization
- Brand building
- Event organization
- Pattern recognition
- Highly motivated
- Strong work ethic
- Data interpretation
- Coachability
Timeline
Slot Attendant
Klondike Casino
02.2022 - 10.2024
Casino Cage Cashier
Klondike Casino
02.2022 - 10.2024
Casino Cage Cashier Supervisor
Silver Nugget Casino
06.2016 - 02.2022
Players Club
Klondike Casino
Foothill High School
GED