Ashley Phillips
San Antonio
Summary
With over a decade of experience at Right Start Mortgage (formerly Amcap Mortgage Ltd), I excel in pipeline management and client communication, ensuring timely and accurate mortgage processing. My expertise in Encompass LOS and commitment to regulatory compliance have significantly contributed to the team's success, processing applications with precision and efficiency.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Processor
Right Start Mortgage
01.2024 - Current
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Maintained accurate records of loan processing activities and documents in LOS system.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Worked with customers via email and via telephone to answer questions, process transactions, and resolve issues.
- Processed mortgage loan applications accurately and successfully for over 10 years.
Mortgage Loan Processor
Amcap Mortgage Ltd
02.2013 - 12.2023
- This position is technically the same as Right Start Mortgage. We were previously AMCAP Mortgage, but transitioned to Right Start Mortgage.
Education
High School Diploma -
Academy of Creative Excellence
San Antonio, TX05-2004
Skills
- Processing procedures
- Pipeline management
- Document review
- Appraisal review
- Proficient in Encompass LOS
- Residential mortgage lending regulations
- Information verification
- Financial document review
- Title examination
- Loan processing expertise
Timeline
Mortgage Loan Processor
Right Start Mortgage
01.2024 - Current
Mortgage Loan Processor
Amcap Mortgage Ltd
02.2013 - 12.2023
High School Diploma -
Academy of Creative Excellence
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