Driven Certified Medical Assistant with over a decade of experience, specializing in patient education, and medical record management. Recognized for compassionate service and excellence in implementing new processes. Proven track record in enhancing patient care delivery through effective communication and technological proficiency.
▪ BLS Certification American Heart Association (2021 - present)
▪ Vital Signs
▪ Specimen collection/handling
▪ Point of care testing
▪ Quality Control
▪ Injections
▪ Appointment Scheduling
▪ Insulin/Injection training
▪ CGM insertion/training
▪ Office supply ordering
▪ Normal result calls
▪ Blood glucose monitoring/patient education
▪ Screening/Triaging Incoming Calls
▪ Administered immunizations to patients of all ages including
infants.
▪ Proficient in Prior Authorizations and referrals.
▪ Trained new employees and medical assistant students.
▪ Collected and properly prepared specimens for lab analysis.
▪ Assisted physicians with noninvasive procedures.
▪ Scheduled appointments and handled patient calls.
▪ BLS Certification American Heart Association (2013 - present)
▪ Medical record management
▪ Overseeing and conducting communications between patients, pharmacies, insurance, and management
▪ Communication Assuring that all aspects of the medical team are up to date with every patients needs, scheduling, and optimizing efficacy with treatment and care delivery
▪ CPR and Defibrillation Certified
▪ Implementing and Training on new processes, software, medical technology, safety standards, and legal procedures
▪ Compassionate and caring service in all aspects of communications with patients, co-workers, management and providers Recognized many times by providers, patients, and coworkers for excellent customer service
▪ Technologically inclined and quick and eager to learn and develope software and processes
▪ HIPAA Certified
▪ Patient Education A strong ability to train and assure patients on new medical procedures, medications, types of physical therapy, and healthier life habits This stems from a confident knowledge of the medical field and, most importantly, the trust and understanding of each individual patient
▪ A very understanding and companionate personality with over a decade of experience in healthcare An unwavering eagerness to grow within a company that shares my honest, hardworking, and ever evolving passion for helping one another