Ashley Pixler

I am currently being cross-trained as a patient care technician. With this I am helping patients who need wheelchair assistance, helping patients get changed before their scan, and providing compassion and support.

• Assisted radiology patients with check-in, rooming, and procedure preparation at imaging center.

• Managed patient inquiries, addressing concerns with empathy and professionalism.
• Assisted patients in navigating insurance verification processes, improving overall satisfaction.
• Collaborated with medical staff to ensure accurate patient information retrieval and documentation.
• Facilitated patient scheduling and appointment confirmations to enhance operational efficiency.

• Facilitated communication between patients, physicians, and staff to ensure seamless care delivery.
• Coordinated patient scheduling and managed appointment logistics to optimize clinic efficiency.
• Assisted in resolving patient inquiries and concerns, enhancing overall patient satisfaction and experience.
• Processed patient records using electronic health record (EHR) systems to maintain accurate data management.

• Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
• Managed multiple tables simultaneously, maintaining efficiency during peak service hours.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Trained new servers on menu items, service standards, and operational procedures.
• Processed payments accurately using POS system, ensuring smooth transactions for guests.
• Resolved customer complaints effectively, demonstrating strong problem-solving skills and adaptability.

• Handled client inquiries and provided information on services, ensuring high levels of customer satisfaction.
• Processed payments and maintained accurate financial records for services rendered at the clinic.
• Coordinated boarding arrangements, addressing specific needs for each animal while ensuring compliance with safety protocols.
• Managed multi-line phone system and pleasantly greeted patients.
• Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.

• Enhanced guest satisfaction by delivering exceptional customer service and addressing concerns promptly.
• Organized successful events for guests, coordinating with catering teams and event planners to ensure seamless execution.
• Trained new employees on company policies, procedures, and hospitality best practices to ensure consistent guest experiences.``