Ashley Polendo
Las Vegas
Summary
I am 27 years old and I am interested in cosmetology as a profession. I am looking to broaden my talents in the work field by dabbling in different kinds of work fields until I'm able to start working in the field that interests me the most.
Overview
8
8
years of professional experience
Work History
Host
Maxies
Las Vegas
10.2024 - Current
- Greeted guests upon arrival to create welcoming atmosphere.
- Provided detailed descriptions of menu items to enhance guest experience.
- Inquired about group size and communicated estimated wait time to manage expectations.
Security Guard
MGM International
Las Vegas
06.2023 - Current
- Worked as security for Super Bowl, ensuring safety in high-profile environment.
- Acted quickly during altercation to de-escalate situation and maintain order.
- Provided in-house security for conventions and concerts, maintaining order and safety for attendees.
- Ensured guest security and comfort during events, fostering a welcoming atmosphere.
Security Guard
Best Crowd Management, A Gardaworld Company
Las Vegas
10.2021 - Current
- Provide professional, friendly, and engaging service on a consistent basis.
- Ensured guests had the best possible experience during events.
- Assisted guests in locating tickets and directing them to their seats efficiently.
- Handled events professionally, maintaining a positive and energetic atmosphere.
- Supervising ushers.
- Briefing my ushers before the event starts.
- Making sure they get their breaks during their shifts.
- Made decisions.
Usher
Weserve
Las Vegas
10.2018 - 05.2023
- Presented friendly demeanor, enhancing guest experience.
- Resolved multiple customer complaints quickly, ensuring customer satisfaction.
- Maintained calm under stressful situations, facilitating effective problem-solving.
Education
high school -
canyon springs hs
North Las Vegas, nv06-2017
Skills
- Event Management
- Customer Service
- Hospitality
- Supervision
- Security
- Conflict Resolution
- Decision Making
- Persuasiveness
- Willingness to Learn
- Motivation
- Cosmetology Knowledge
Languages
- Spanish
- English
Personal Information
- Date of Birth: 02/26/99
- Nationality: hispanic
Timeline
Host
Maxies
10.2024 - Current
Security Guard
MGM International
06.2023 - Current
Security Guard
Best Crowd Management, A Gardaworld Company
10.2021 - Current
Usher
Weserve
10.2018 - 05.2023
high school -
canyon springs hs