Ashley Porras
Frisco,TX
Summary
Reliable professional with proven experience in customer service, customer retention, problem-solving, and communication. Responsible student with education specializing in business and accounting. Eager to grow as an individual and professional. Aiming to utilize abilities such as organization, adaptability, and dedication throughout your company.
Overview
1
1
year of professional experience
Work History
Licensed Insurance Producer
Allstate
09.2022 - 04.2023
- Sold automobile and homeowner policies to individuals on behalf of Allstate.
- Delivered client-focused solutions to create long-lasting relationships.
- Handled and processed bank account information relating to customer transactions.
- Explained the advantages of various policies to promote the sale of new insurance plans.
- Capitalized on cross-selling opportunities when working with clients keeping customer retention levels high.
Apartment Leasing Agent
Westwood Residential
11.2021 - 09.2022
- Provided potential residents with information on apartment availability, floorplans, and amenities.
- Processed applications and lease agreements by conducting rental history, credit, and background checks.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Worked closely with property and accounting managers to maintain prospect and resident satisfaction.
- Marketed vacancies, floorplans, and property through social media.
- Negotiated and finalized lease terms and agreements.
Education
Bachelor of Science - Business
University of North Texas
Denton, TX05.2025
Associate of Science - General Studies
Collin College
Frisco, TX05.2023
Skills
- Customer Data Confidentiality
- Persuasive Negotiations
- Consultive Selling Techniques
- Customer Service & Assistance
- Efficient & Detail-Oriented
- Customer Retention Strategies
Timeline
Licensed Insurance Producer
Allstate
09.2022 - 04.2023
Apartment Leasing Agent
Westwood Residential
11.2021 - 09.2022
Bachelor of Science - Business
University of North Texas
Associate of Science - General Studies
Collin College