Ashley Potter
Casper,WY
Summary
Hardworking, highly motivated, and extremely courteous secretary and cleaning professional. Dedicated to learning and helping. Very dynamic with people, maintaining a calm and empathetic response. Learn well and do good under pressure always striving for a positive and productive outcome. Experienced with computer databases and front desk roles. Organized and work well with others. Offer exceptional customer service as well as maintain a clean and fresh work environment.
Overview
10
10
years of professional experience
Work History
Secretary and Cleaning Services
Self Employed
Casper, WY
01.2015 - 08.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input customer information, invoices, and estimates for automotive repairs.
- Managed filing system, entered data and completed other clerical tasks.
- Have experience with QuickBooks
- Maintained extremely professional cleaning, paying attention to details and taking pride in my work.
- Good time management skills/
- Worked front of an autobody shop with a positive attitude, remains calm, and empathetic to any issue.
Cashier/Buffet Attendant
Pizza Ranch
Casper, WY
03.2014 - 12.2014
- Opened drawer in the mornings.
- Prepared salad/pizza bars while maintaining the cleanliness of the buffet through out the shift.
- Improved guest comfort and satisfaction through personalized service and support.
- Helped achieve guest satisfaction
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Lead Host/Server
Famous Daves BBQ
Casper, WY
09.2012 - 12.2013
- Greeted each guest with an unforgettable smile
- Arranged and prepared tables for customers to offer memorable experiences and foster repeat business.
- Cultivated warm relationships with regular customers.
- Trained new hosts, taught them floor plans a revised menu options.
- Helped open and close the restaurant.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Inspected dishes and utensils for cleanliness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Worked well with a team and built life-log relationships.
Shoe Sales Associate
Macy's
Casper, WY
09.2011 - 09.2012
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Worked well with my team.
- When asked I helped in other departments as needed.
Education
High School Diploma -
Natrona County High School
Casper, WY06.2011
Skills
- Meticulous Attention to Detail
- Ease with Computers and Technology, adaptive learner
- Professional and Courteous
- Multitasking and Time Management
- Reception Duties, Proper kind and professional phone etiquette, data entry
- Clear Communication, honest and courteous
- Cleaning and Sanitizing
- Cash Drawer Management
- Hardworking
- Good judgment and Decision Making
- Database and Client Management Systems
Timeline
Secretary and Cleaning Services
Self Employed
01.2015 - 08.2021
Cashier/Buffet Attendant
Pizza Ranch
03.2014 - 12.2014
Lead Host/Server
Famous Daves BBQ
09.2012 - 12.2013
Shoe Sales Associate
Macy's
09.2011 - 09.2012
High School Diploma -
Natrona County High School