Ashley Profico
Blackwood,New Jersey
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hair Colorist/Senior Stylist
Tagliosalon
05.2023 - Current
- Consulted with clients to determine desired hair color and style preferences.
- Applied a variety of coloring techniques, including balayage and ombre, to achieve client satisfaction.
- Maintained up-to-date knowledge of color trends and product innovations in the hair industry.
- Recommended personalized aftercare products to clients for optimal color retention and hair health.
- Oversaw inventory management for color supplies, ensuring availability of essential products at all times.
- Stayed current on industry trends by attending professional workshops and training sessions to enhance skills and techniques.
- Enhanced client satisfaction by providing personalized hair color consultations and recommendations.
- Maintained a high level of customer retention by building strong relationships and ensuring consistent quality results.
- Received recognition from management for consistently delivering high-quality service that exceeded both company standards and client expectations.
- Educated clients on proper at-home care to ensure long-lasting color vibrancy and health of their hair.
- Contributed to a positive salon atmosphere, fostering collaboration among team members.
- Continuously expanded knowledge of hair color techniques through participation in professional certification programs, leading to increased versatility and adaptability.
Hair Colorist/ Stylist
Tranquility Salon Day Spa
02.2015 - 05.2023
- Developed customized hair color solutions based on client consultations and preferences.
- Executed advanced coloring techniques, ensuring vibrant and long-lasting results.
- Mentored junior stylists in color application methods and customer service best practices.
- Improved client satisfaction through personalized follow-up consultations and care recommendations.
- Implemented new color products and systems to enhance salon offerings and workflow efficiency.
- Maintained knowledge of current trends in hair coloring to provide clients with innovative options.
- Collaborated with team members to create a cohesive salon environment focused on exceptional service quality.
- Assisted colleagues in solving complex color correction challenges, resulting in satisfied clients.
- Established trust with clients through clear communication about processes and expected outcomes during appointments.
- Collaborated with stylists for seamless integration of cut, style, and color services for optimal client results.
- Consistently met performance targets for both service volume and retail sales goals within the salon environment.
- Demonstrated exceptional attention to detail while precisely mixing colors according to manufacturer instructions or custom recipes created based on individual needs.
- Increased salon revenue through effective upselling of additional services and products.
- Prepared hair for styling, coloring treatments and cuts.
- Established rapport and positive client relationships to maintain and expand clientele via referrals and word-of-mouth.
Wait Staff Member/ Bartender
Bertuccis Restaurant
05.2011 - 09.2022
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained and mentored new wait staff on restaurant protocols.
- Implemented process improvements for order accuracy and speed.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Developed rapport with regular customers to foster loyalty and repeat business.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Cosmetology License
Rizzieri Aveda School And Salon
Voorhees, Nj06-2014
High School Diploma -
Washington Township Highschool
Washington Township, NJ06-2011
Skills
- Color correction skills
- Sanitation protocols
- Hair analysis
- Appointment scheduling
- Precision hair cutting
- Safe chemical handling
- Continuing education
- Foil highlighting proficiency
Certification
- Licensed Cosmetologist - 11 years
- BCH - Board Certified Haircolorist
Timeline
Hair Colorist/Senior Stylist
Tagliosalon
05.2023 - Current
Hair Colorist/ Stylist
Tranquility Salon Day Spa
02.2015 - 05.2023
Wait Staff Member/ Bartender
Bertuccis Restaurant
05.2011 - 09.2022
No Degree - Cosmetology License
Rizzieri Aveda School And Salon
High School Diploma -
Washington Township Highschool