Ashley Purdy
Wichita
Summary
Detail-oriented individual with a background in billing support, data entry, and exceptional customer service. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Willingness to take on additional responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Billing Support Representative
Everon
08.2021 - Current
- Perform daily data entry and quality control for billing cycles.
- Researched and resolved billing discrepancies to enable accurate billing.
- Create and maintain spreadsheets to monitor billing cycle accuracy.
- Process service requests such as invoice voids, account reactivations, credits, and discount adjustments.
- Track and report daily billing figures using various Excel forms.
- Maintain strict confidentiality of sensitive customer information while handling financial records, ensuring compliance with data protection regulations.
Paraeducator Mixed Abilities/Special Ed.
WICHITA PUBLIC SCHOOLS
11.2019 - 08.2021
- Assisted elementary students with various degrees of intellectual and physical disabilities under the supervision of the Mixed Abilities teacher.
- Supported classroom management and routine development; provided care for students’ medical and daily needs; facilitated individual and group instruction in life skills, behavioral support, and educational activities.
- Demonstrated strong patience, adaptability, and critical thinking in a fast paced environment
Assistant Manager/Pharmacy Technician
WALGREENS
05.2014 - 08.2020
- Responsible for opening and closing the store, balancing daily cash reports, completing financial records, and preparing and submitting bank deposits.
- Delivered exceptional customer service while overseeing vendor check-ins and maintaining accurate inventory levels.
- Provided leadership and task delegation to team members to ensure efficient store operations.
- Handled cash transactions throughout the day and served as backup pharmacy technician when needed.
- Managed the Beauty Department, ensuring product presentation and sales goals were met.
Education
Bachelor of Science - Psychology
PERU STATE COLLEGE
Peru, NE01.2013
Skills
- Data entry
- 10 Key
- Microsoft office experience
- Customer service
- Problem-solving
- Multitasking and organization
- HIPAA compliance
- Verbal and written communication
Certification
- Certificate in Excel Beginners Course
- Certificate in Excel Intermediate Course
Timeline
Billing Support Representative
Everon
08.2021 - Current
Paraeducator Mixed Abilities/Special Ed.
WICHITA PUBLIC SCHOOLS
11.2019 - 08.2021
Assistant Manager/Pharmacy Technician
WALGREENS
05.2014 - 08.2020
Bachelor of Science - Psychology
PERU STATE COLLEGE
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