Ashley Quarles

• Work closely with the General manager of fitness .
• Assists with promoting, creating,executing, supervising, and assessing all aspects of various fitness programs.
• Assists in the hiring, training supervision, and evaluation of group fitness instructors, classes, and other fitness program personnel.
• Trained to be responsible for being up to date with current company policies and procedures
• Enter and monitor employees’ time cards for accurate payroll submissions and ensured timely daily deposits
• Contribute in the growth of the business by increasing profit sales, stay within departmental budget and company guidelines

• Ensure all customers’ concerns addressed in a timely manner and responded to on-line communication.

• Conduct new member orientations.
• Coordinated team efforts to ensure seamless project execution and delivery.

• Promoted gym programs and services through effective communication with current and potential members.
• Ensured the gym remained compliant with local health and safety regulations by conducting regular audits of facility policies and procedures.
• Provided knowledgeable guidance on proper equipment usage, reducing injury risk and increasing workout effectiveness.
• Served visitors, vendors and other outside guests by greeting, welcoming and directing.
• Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
• Streamlined check-in procedures for faster processing, leading to improved member satisfaction.
• Resolved member concerns promptly and professionally, fostering positive relationships and loyalty.
• Enhanced gym member experience by providing excellent customer service and assistance at the fitness desk.
• Monitored inventory levels of towels, cleaning supplies, and other essentials to ensure uninterrupted availability for members.
• Kept track of inventory and worked with supply vendors to facilitate well-stocked office.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
• Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.