Ashley Quinones
Kissimmee,FL
Summary
Energetic shift manager known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's World's Largest Location
10.2023 - Current
- Provide fast, accurate guest service in a high-volume environment serving thousands of customers daily
- Maintain exceptional quality, cleanliness, and food safety standards
- Train and support new team members to ensure smooth shift operations
- Operate POS system, manage cash transactions, and resolve customer concerns professionally
- Collaborate with cross-functional team to maintain efficient workflow during peak hours
- Prepare and assemble menu items according to company standards
- Support multiple stations assisting with drive-thru, lobby, and kitchen operations as needed
Manager
Taco Bell
06.2021 - 09.2023
- Responsible for opening the store.
- Handled shift management and store operations.
- Trained and mentored team members in customer service standards.
- Maintained cleanliness and organization.
- Provided excellent customer service.
Uniform room attendant
Cintas
11.2019 - 03.2020
- Assisted employees with uniform issues.
- Scanned and tracked uniform inventory.
- Places uniform orders.
- Provided exceptional customer service.
- Managed dirty uniform processing and system entry.
Education
High School Diploma -
Adela Brened Texidor
Guayama, PR05.2013
Skills
Strong work ethic, Patience and empath, Cash handling proficiency, Team work and collaboration, Demonstrated excellence in customer engagement and support
Certification
- Humanitarian Award (High School certificate)
Timeline
Shift Manager
McDonald's World's Largest Location
10.2023 - Current
Manager
Taco Bell
06.2021 - 09.2023
Uniform room attendant
Cintas
11.2019 - 03.2020
High School Diploma -
Adela Brened Texidor